Just in Time serviced our furnaces for years. Recently we switched companies and we were appalled to learn of very high pricing and about their total lack of customer care. Five years ago Just in Time replaced the inducer motor and charged us $625. We just replaced the inducer motor again (after only five years) and a different company did the same work and charged us $375 plus then gave us an additional 10% off for being a repeat client. I tried phoning several times (15+) and left several messages for Justin to contact me. I eventually did get his direct line but never answered his phone no matter what time of day I tried. I was just hoping he could explain the huge price difference and help me understand why it was more expensive five years ago?? I would not recommend using this company.
- Approximate cost of services:
- $625.00