David

Jose arrived right on time (the telephone and cable companies could take lessons from this company) and within moments determined the issue and began repairs. He even took the time to explain and show me exactly how the window mechanism had failed. He had the repair done in short order, took pictures of our screen serial numbers (the dog hadn't liked a cat walking in front of the house one day and tried to go through them) and promised a quick follow-up by the company with a quotation for new screens. Very professional.