Mickey in Toronto

Jake was in and was very efficient and did a great job in checking the furnace and hot water heater. The reason I did not rate it higher has nothing to do with Jake. We originally had the service scheduled for December and had had it booked 6 months in advance. The company cancelled and was unable to reschedule the appointment in a timely fashion ( earliest they offered was February after we were away) and although we were on a cancellation list they failed to come before we left in late January.