Reviews

10/10

Have just accepted delivery on a very old desk, I purchased at an estate sale. I was hoping that it would turn out okay, based on the damage that the desk had, the age and I wanted the colour to match other furniture in the room. WOW is all I can say, I provided a sample, a drawer from another piece in the room. The match is spot on, the suggestions I was given from the OUTSTANDING customer service staff, were excellent! The piece was delivered earlier than I expected, the process from having the piece picked up to having it redelivered was so easy. I am thrilled. This is the second time I have had work done by the Master-Craftsman. The results are outstanding. I have nothing but praise for the people I worked with, from the repair shop, that rebuilt the piece, to the customer service department, A job well done. Thank you all so very much!!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
clone some of thier employees!!
Any advice to offer fellow homeowners facing a similar project?
ask questions, listen to the professionals
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8/10

I was intrigued when I came across the display at the local mall. I was very concerned that any company would treat my antiques with the care and consideration that I would. But after meeting our estimator in our home, I felt very reassured. The work was excellent, they are truely Master craftsman, my dining room has always been a point of pleasure and even more so today. I found the staff to be very helpful, and excellent at keeping me up to date with what was happening to my prized antiques. I would recommend them to any and everyone, in fact I have an appointment to discuss a very old desk that I have just picked up at auction. Regards Karen in Georgetown Ontario

Approximate cost of services:
$3,463.00
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Company Response

Thank-you for your kind words, Karen. We’ve received your desk and we look forward to treating it with the same care as we did with your other antiques.