Reviews

10/10

Quotation was very clear and detailed. Gave links to all materials that were proposed. Workers were very polite and professional. Very neat and cleaned up well after the project was completed. We were pleased with the workmanship and materials used.

Approximate cost of services:
$13,000.00
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Company Response

Hi JJ,
Thank you for your feedback and the review. It is essential to know what is being installed on your roof. Being informed is the key to making good decisions. Installing long-lasting products is what I preach every day, protecting your home and the environment. Thanks again.
Arthur

10/10

Both the shut off valves for our washing machine were leaking. Aaron came on time and replaced the valves as well as the water hoses to the washing machine which had been in use for some years. His work was neat and we were completely satisfied with the job.

Approximate cost of services:
$800.00
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Company Response

Hi Jim, thank you for the great review. Glad to hear you were completely satisfied. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Aaron and The Waterworks Team.

10/10

Purchased a Lennox Furnace. Frazer, the sales rep was very knowledgeable, and helped us pick the right furnace for our needs. He did not push the highest priced furnace. Installation was done by Mark, and one helper. They arrived on time, competed the installation in less time than estimated, and left no dirt or traces after the job. Excellent service! We are very pleased with the product and the services

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your great review of AtlasCare and our team with regards to your furnace purchase and installation.

10/10

My basement drain had cracked and the trap was no longer holding water. Bradshaw opened the basement floor, replaced the drain and trap, installed a trap primer from the ground floor laundry room and cemented the basement floor. They came as scheduled, the job was done well and they cleaned up very well afterword. The worker (Mike) was polite, knowledgeable and answered all my questions. I had received another quote for this work that was approximately four times as much.

Approximate cost of services:
$1,200.00
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Company Response

Hi Jim. Thanks for sharing the technical details of your plumbing problem. This exemplifies the experience that our technicians have to take on even the most challenging plumbing projects at fair prices. We are glad to hear the job was done well from your perspective. Thanks again for the descriptive review and positive feedback.

10/10

I had not cleaned or inspected the chimney for some time, and called A1 Chimney to do so. They came at the scheduled time, and did an excellent job leaving no trace of dirt in our home. I would call then back if I needed any more work done.

Approximate cost of services:
$150.00
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Company Response

Thanks for the great review, Jim! Let us know next time you need a cleaning. We recommend it get done every 25-30 fires.

10/10

This was an annual maintenance tune-up. Eric came on time, was very polite, thorough in his work both inside and out and answered all questions. AtlasCare is a pleasure to deal with.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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9/10

We chose Clarke over the other companies we looking at based on the method they use for interior waterproofing of a basement wall. The salesman, Claude, was very knowledgeable. The work was scheduled, and done ahead of that schedule The work was done over two days. Our criticism was that the work created a lot of fine dust and sand which could have been better controlled - for example if plastic sheeting was used for the open shelving we had. Also we were responsible for reinsulating about 1 foot of wall on each side of the waterproofed wall even though this had been insulated prior to the work starting.

Approximate cost of services:
$120,000.00
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10/10

I called Water Works to cap a water line that was not going to be used again. Water Works responded very quickly, and came within a couple of days. Michael capped the line, and removed the piece that was not required. The work was neatly done. He was very polite and professional. Their price was reasonable, and I would use them again.

Approximate cost of services:
$200.00
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Company Response

Hi Jim,Thank you to one of our valued customers, we are grateful to have a customer like you. Contact us again if you ever need us. Thank you from all of us at WaterWorks Plumbing and Drains.

10/10

The Grohe temperature valve on our tub faucet was not working. Michael came and replaced the cartridge. He was on time, helpful and polite. He was also quite patient since he needed some information from Grohe who took over 3/4 hour to respond. We were completely satisfied with the work done,.

Approximate cost of services:
$380.00
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Company Response

Hi Jim, thank you for the great review. It was a pleasure working for you and glad that you were satisfied with the service. Our priority is making sure you have the best experience with anyone you have ever dealt with. We are a phone call away should you need us in the future. Thank you from the Waterworks Plumbing and Drains team.

9/10

We have an open deck with skylights that was leaking. A new shingle rool with a rain shield backing had not stopped the leak. Ilir recommended a flat roof covering since the slope was not steep enough for shingles. We also purahced new 'no leak' skylights. The quote was detailed with links to the manufacturers so we could check the materials. The job was done in a day, and clean-up was complete. We are pleased with the results - it looks great and is now leak free.

Approximate cost of services:
$5,500.00
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Company Response

Hi Jim;

Thank you for taking the time to write about the experience with us. Enjoy your new ' no leak ' skylights.

The Roof Whisperer Team