Reviews

10/10

This is our second time using Avenue insulation. The first time, 3 years ago, they sprayed foamed a cathedral ceiling on a new addition which was great and we've had no issues with it. This summer we had a smaller project, insulating a joist space and a cantilevered floor. Phil came and assessed the project and made some suggestions. They provided the most competitive quote and their work was quick and efficient. The work looks good and we are waiting to see how warm/effective the insulation will be this winter. I would highly recommend them.

Approximate cost of services:
$850.00
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Company Response

Thanks for the review Eric. I have to say, you're kind of the ideal customer: You had the problem diagnosed, the area prepped and payment ready as soon as we were done. Please let us know how things go next winter. Phil

10/10

Reliable Home Comfort is great. We've used them before and were very happy with their work in the past installing a new furnace and A/C at our old place. So we knew who to call when we needed to add humidifiers (two of them) to our furnaces and install a BBQ gas line. They were quick and efficient and did a wonderful job. We would highly recommend.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. We are happy to hear you were pleased with our service! We appreciate your business. Reliable Home Comfort Indoor Air Essentials can improve the quality of your home's indoor air. We can installed on practically any brand of HVAC equipment that's in your home. To improve or for information please call...Dave

10/10

Had everything gone perfectly after the first visit I was ready to give them a 9 out of 10. But after Andy and Laara's GREAT response to a few issues we raised I wish I could give them a 11 out of 10. As inexperienced home renovators the most valuable thing is to hire trades that will take pride and responsibility in their work to ensure things are done right. The same night we identified a few issues in the insulation, Laara emailed us back immediately at 11pm (who works at 11pm?) to assure us things would be taken care of and they were. The communication with Laara was amazing. She was always trying to find a way to fit us ASAP into their work schedule and keeping us up to date on options. Andy came and visited our house twice and made a number of useful suggestions. When we were shopping around we got quotes from three of the top rated spray foam companies who all gave us similarly competitive quotes, but we chose Avenue Insulation because of their attentiveness, helpful insulation suggestions and the efforts they made to fit us in. In the end we were very happy with the work they did and especially their attentiveness to make things right. We highly recommend them!

Approximate cost of services:
$3,750.00
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Company Response

We definitely take pride in being attentive and getting things done well. Thanks for the review.

10/10

Excellent service & efficient installation. Would highly recommend. We called Reliable based on reviews on Homestars. As it was our first time hiring off of Homestars we were uncertain what to expect, but the reviews are right on! They promptly responded to our call, gave a competitive quote and installed a Goodman GMH95 high efficiency furnace & humidifier in one day. They were clean, efficient and professional. We have had our furnace for 2 months now without any issues. Amazingly this company has actually earned their top rating on this site.

Approximate cost of services:
$2,500.00
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0/10

Dishonest company. They will take you for a FOOL. I strongly recommend against using. If they could find a way to take your money and avoid doing the job they would. They said they installed soffits, when I checked and pointed out that they hadn't completed the job they came back and (while I was home) said they did it, took my money and left. I went up on the roof and checked and again they didn't complete the job. Only angry phone calls got them to come back and finish the job. Not trustworthy. You will never know if they did what they said or if they did it properly. Stay away!

Approximate cost of services:
$600.00
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