Reviews

0/10

Horrible service for a basic small glass piece. 2 months of chasing them for an answer if it's ready, only to be promised a delivery and then after 2 days past the delivery date to be told "ma'm, I can't assure your delivery as I don't know if there will be an earthquake tomorrow!" What the hell, we are in Toronto! then rudely tells me to call someone else and "don't bother him" 2 months in the making (1 month I was on vacation and they knew that) ... I dealt with Hudson and uninformative Seline All this hassel for a $40 order! sheeshhh My time wasted!

Approximate cost of services:
$40.00
2 of 3 people found this review helpful.
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10/10

I am quite picky and particular when it comes to my private home and was quite nervous about who would do my floors! Alliance Flooring was chosen after a few interviews I had with other companies and individuals. They came out head and shoulders above the rest. Not only did they make me feel confident that they could do the job, but had a lot of selection in their store and they spent an hour with me explaining all the different options. I was allowed to keep 4 samples in my condo for a few days as I had a hard time deciding between a few types of wood and colours. I had an extremely busy schedule, as I was traveling a lot and the week I booked them was between my Calgary and Vancouver trip so they had literally a week window to work with me before I had to be off on another trip. When he came over for the quote he measured everything and told me it would take them a day maximum 2 days to do my job which amazed me as others said anywhere from 2-4 days! So in Calgary I called and booked them to go ahead, it just felt right! There were 2 guys that did the job and they were focused, friendly and professional. The first day they were almost done, the next day they finished in a couple of hours. They took out all the carpet, under pad and nails from 3 rooms, installed floors including 2 large closets, put in corner round, took out and put back a closet sliding door, cleaned up (sweeping) and left me with floor cleaning kit as a thank you!Fantastic!!

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Company Response

Thank you very much for the review. Thank you for your trust and business!