I got lucky. this was my first stop when checking out countertop installers. George took his time and answered all of my (some probably silly) questions. Vlad (le me know if i got the spelling wrong) came in to do the measurements. he took his time, and asked me what i wanted. On the day of the install, everything went smoothly. The measurements taken were accurate. good to know that it was the same person who took the measurements, who is also installing. he also made sure the cabinets were level and added shims where needed. best of all, everything was done within 1 week of signing the contract. and i know i got a great price!! Thanks for an amazing service and experience.