My wife and I were uncertain where to start when planning our 2013 basement renovation. Our basement dreams included a 4 foot drop to give us 10 foot ceilings. We started our research here in Homestars and decided on True North Underpinning based on their attention to detail when preparing their estimates (all the 10 ratings on this site helped our decision too). I'm happy to add another 10 rating to the site based on our experience. Daniel, Otto, and Josh were easy to work with and took the time to walk us through each step of the process. They provided delivered on their work plan religiously including the status updates needed to reassure us. They also delivered on their cost and schedule estimates despite some tricky issues with our difficult neighbors and the winter weather. It was particularly reassuring that Daniel stayed with the project after the contract was signed and managed all issues with the same professionalism he displayed when we were convinced to sign his team originally. Overall, the work was tremendous beginning to end of project and even after when they helped to ensure our lawn grew back after their equipment was removed and ground thawed. We'd happily recommend True North to friends and family.
- Approximate cost of services:
- $60,000.00