Reviews

10/10

My company has a very sensitive piece of equipment which had to be moved from an office in the basement of our building to an office on the first floor. There is no elevator. The machine had to be carried up a fairly narrow stairway consisting. The most crucial part was that the machine which measures roughly 6 feet long and weighs 200 lbs had to be kept level at all times. It could not be tilted at all. This was a great concern. It was explained to the men who organized themselves and moved that machine so quickly and efficiently, I was shocked. They were fast, courteous and attentive to every detail. The job was done perfectly which was a great relief to us all. To top it off, the price was perfectly in line with the complexity of the move. Clearly, we chose the right people for this move.

Approximate cost of services:
$400.00
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Company Response

Thank you for allowing us to do your move. Glad we were able to meet and exceed your expectations.


First Review

10/10

Our apartment building at 134 Carlton St. was built in 1926. We maintain it very well. So, when the front entrance steps began to crumble apart after the winter of 2017-2018, we knew they would need to be replaced right away. It is always a gamble when hiring a contractor to do important work. This gamble paid off extremely well. Daniel McCaffrey's restoration of our front stairway was incredible. The work was thorough, efficient, timely and worth every penny. The steps should last another century AND the choice of stone now complements the character of our building. We thank you, Mr. McCaffery. You are truly a very talented craftsman and stone mason.

Approximate cost of services:
$9,000.00
3 of 4 people found this review helpful.
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Company Response

Thank you very much, Paul and Al, for reviewing our work so kindly. We were thrilled to work on your lovely building. Thank you also for preserving and enhancing Toronto's architectural heritage.

10/10

Our motorized Hunter Douglas blind over our ceiling skylight stopped working. Nick spent over 20 minutes on the phone with me to trouble shoot the issue. I agreed to have him try to repair the blind or, if he was unable to do so, to replace it at a cost of approximately $2,200. Nick came to our house in downtown Toronto next day on time. Another company near us had told us it would be one month before they would have time just to look at it. But, Nick checked the system and fixed it in minutes. This man really knows blinds and window coverings of all sorts. He is very experienced and obviously honest which is very refreshing in these times. He could easily have simply sold us a new blind, as he knew we were prepared to go that route if he was unable to repair it. We are very grateful to have found "We Do Blinds" and will continue to work with them on future purchases in our new home.

Approximate cost of services:
$100.00
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Company Response

Thank you and sincerely appreciate your support and kind words.We do our best find out the issue and then repair especially when it comes to motorized window covering.

10/10

We own a 3 story apartment building with 35 units in Toronto. On the third floor of the building in two apartments, there were minor intermittent roof leaks which appeared primarily after a spring thaw. At the end of May 2013, we hired a company to repair the leaks. They were going to spray an environmentally friendly material called “Tough-Guard” over the effected area which was about one sixth of the total roof area. They guaranteed that they would fix the leaks. Later, when we went to the roof to see how it was going, unfortunately we saw that, without our prior knowledge or consent. they had begun tearing the roof apart in that area and beyond. When we asked what was going on, the roofing company owner told us that they felt the job needed more work. Now we were stuck. That weekend, June 22 and 23, the weather turned bad and it began to rain heavily. Water literally deluged into the back of the building as if the roof had been completely open with nothing to even slow the water. It rained in heavily over the tenants and their goods and penetrated down on every floor of the building right through to the basement. The next day, the roofer and some of his helpers came to the building purportedly to try fix the problem.With a huge white tarp, they created a tent covering over the back portion of the roof. This was ineffective as the tarp had several large rips and holes in it. They also took a wet-vac to the roof and were up there the following week, after each rainfall trying to vacuum up the water. Nevertheless, with each subsequent rain, water poured into the building. Then, the company owner began trying to sell us on a complete new roof installation to be done, of course, by him. So, our attempt to effect a simple repair had now become a nightmare for us and 15 effected tenants. Fifteen apartments now had water soaked and damaged ceilings, walls, floors and contents. The back areas of the hallways on every level, their floors, carpets, ceilings and walls were soaked as were the ceilings, walls and carpets of back areas of the finished basement which had all been seriously damaged. At this point, it was very clear that these people had caused this problem and did not want to or know how to solve it effectively and rain was threatening yet again. So, we contacted Better Contracting Services which we knew is a roofing company used regularly by Mr. Mike Holmes on the TV program, Holmes Makes It Right, on Home & Garden TV. Despite the fact that this is the busiest season for all roofers, they saw the urgency and immediately sent a team of men to the roof to try to seal the damage done by the other company sufficiently enough to gain time to effect a good repair or replacement of the roof. Based on our experience to date, we were quite concerned about their ability to do this. On the morning of July 8, 2013, five men from Better Contracting Services arrived at the building to apply a bandage-like measure to the roof in order to stop the deluge of water and buy time to effect a proper repair. They completed the work in about 5 hours and assured us that this would stop any further water coming into the building. They finished by 1:30 pm. That very afternoon, the skies opened up and we had a record rainfall (126 mm in 2 hours) which flooded subways, Go Train tracks and Toronto in general. Yet, not one drop of water entered the building. As a result of this success and in view of the serious damage caused by the other roofer, we asked Better Contracting Services for a quote to replace the roof. The roof they proposed was the best insulated roof I have ever seen and I have owned and managed apartment buildings all my life. It was by no means cheap. But, it should last for decades without a leak. They worked on it constantly for two weeks. The result is a work of roofing art. The services provided by Better Contracting were fast, informative, extremely efficient, clean and effective. If you want it done right, your choice is clear.

Approximate cost of services:
$126,000.00
1 of 1 people found this review helpful.
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