Reviews

10/10

From quote to completion, Steve and his crew were professional, flexible, and transparent. Despite lumber shortages due to the pandemic and quoting the job late in the season, Steve was available to discuss options & quote in person, coordinate a visit to a previous customer’s project, and ultimately complete a cedar deck and pergola build before winter. Communication was great throughout the project. We really appreciated that some design changes were easily accommodated as the structures took shape, and ultimately we’re very happy with the end result. I would not hesitate to recommend HDD.

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Company Response

Thanks Jeff for the review,

We were happy to create this project for you. I'm glad we could complete it before the winter so you could access the spa more easily.

Steve Hall

10/10

After finding water in our unfinished basement, and calling three 10 Star rated plumbers from Homestars, I reviewed Mr. Rooter and spent some time on their website. Not expecting much based on my experience, I filled out an online form. I received a call within 5 minutes, and a plumber was at my house not more than 20 minutes after that. The plumber was friendly, knowledgable, and quickly diagnosed the source of the water damage. A wall had to be cut to gain access to a drainage pipe that was cracked, and he made sure to protect the floors and clean up after the job was done. Luckily, water ran from the second floor bathroom into the unfinished basement alongside the waste pipe, so there was no interior damage/mould/etc. The cracked pipe was replaced, and I had the plumber install three new toilets while he was here. He went beyond the call of duty and fixed other minor issues that he saw while he was working which could have created problems for us in the years to come. Services were not cheap, but for the professionalism, convenience, and overall experience - the service was WELL worth it. We now have piece of mind, a dry basement, and faith in a plumber. Job well done!

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Company Response

Hello, Jeff,
Thank you for taking the time to write this wonderful review. We are pleased to hear that our technician went beyond the call of duty. We encourage our technicians to treat our customer's home like it is their own, and are pleased to hear this was the case at your home. Thank you for choosing Mr. Rooter Plumbing, and have a wonderful day!

10/10

After doing a great deal of research online and quoting with a number of different companies, I booked with Elite Designed Concrete. All of the positive testimonials are true. The services were professional, the product is beautiful, and it was extremely easy to do business with Raffy and Marcelo. We couldn't be any happier with our new patio, and look forward to booking another job soon. Thanks again for a job well done!

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Company Response

Thank you for your review Jeff and for choosing us to build your project. We're glad to know our service and product met your expectations. Marcelo and Raffy.