Reviews

10/10

I contacted Enrique of Professional Tree Services after reading all the good reviews in Homestars.com. We had a short phone conversation about my requirements, and he was at my house within a couple of hours to give me a free estimate. Work started the next day. The job involves cutting down to ground an old dying cherry tree and 3 out of control weed trees. I also asked him to trim a few overgrown shrubs. He and his crew showed up on time as promised. They were polite, obliging, efficient, and professional befitting the company name. I cannot say enough about the fantastic job they did. The icing on the cake was the cleanup. My backyard has never looked this good after they were done with it. Well done, Enrique. Muchas Gracias Amigo.

Approximate cost of services:
$1,700.00
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Company Response

Hello Charles and thank you very much for your wonderful review, have a great week, sincerely, Enrique

10/10

My old Asko dishwasher gave up the ghost a little while back. I needed someone to pull out the Asko and install a new Bosch. I have used Steve for washer/dryer repairs before and was very happy with the work he did as well as his work ethic. He is very knowledgeable about all major appliances. After I left a voice mail on his phone, Steve called back within 30 minutes. He asked me to email him a couple of pictures of the plumbing connections under the kitchen counter adjacent to the existing dishwasher just to make sure there are no surprises. Within 10 minutes we agreed on a price and he was promptly at my front door the next morning. The work was completed competently without delay. Steve was also kind enough to help me move the old dishwasher to the curb for the city to pick up. Thanks you Steve for a thoroughly enjoyable professional visit. Well done.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It is always my pleasure to help! Thank you very much for this great review.

10/10

We recently decided to replace three old Eljer toilets in my house. The first plumbing contractor I contacted didn’t even bother to respond to my messages despite getting high ratings and reviews on Homestars. I subsequently contacted Draincom. What a difference in customer service between the two companies. The lady who took my call at Draincom was very helpful. I was able to book a next-day appointment at 9:00 a.m. for technician Valentyn B. to come to my house to cost out the work and, if I agreed on the price, to do the work straight away. Val called me just before 9 a.m. on the day of the appointment to let me know that he was delayed in traffic. He also gave me an estimated time of arrival, which was nice of him to do so. His work was neat, efficient and professional. The old toilets were carefully removed and three new TOTO toilets installed in good time to my complete satisfaction. I would use him again for my future plumbing needs. Thank you Val.

Approximate cost of services:
$0.00
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Company Response

Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

10/10

I have used Greenbloom for short term summer yard maintenance for the last couple of years. I have been very satisfied with their work, although I did not take the time to write about it in Homestars. This year I hired them again in May/June while I was away. Again they did a fantastic job. How nice it was to return home to a well-manicured front and back yard. The shrubs were neatly trimmed, the lawn looked great, no weeds, the driveway and the patios were blown clean. This time I thought I should take the time to write a short review to express my appreciation - thank you, Greenbloom for a job well done.

Approximate cost of services:
$0.00
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Company Response

Thank you very much Charles! We truly appreciate your review.

10/10

After a disappointing customer service experience with Pella to repair a damaged Pella bow window, I decided to look around for another supplier to do a total replacement. The positive reviews of Casa Bella Windows in Homestars.com caught my eye. My first contact with Mathew Harant in sales at Casa Bella’s showroom on Airport Road gave me a good impression. I explained to him what I wanted and he answered all my questions fully and professionally, no high pressure sales pitch, no derogatory remarks about other windows companies, only what Casa Bella can do to meet my needs. Two subsequent meetings later, I signed the Renovation Contract Agreement. What impressed me most on this project was the work done by the installation team of German, Manny and Allan. The job took 2 days. The first thing they did when they arrived was to put down thick drop sheets to protect my hard wood floor. They exercised great care in taking out the old window, always mindful of not damaging the existing exterior stucco and interior dry wall. I opted for Casa Bella’s Uniqwood windows with vinyl exterior and oak interior. So there was quite a bit of wood trim work to be done. German was very meticulous, always paying attention to small details. His carpentry skills shined in the final product – perfect miter joints and smooth corners. It would be remiss of me if I didn’t mention Manny’s caulking – neat, straight and no spills. Allan made the work site clean and organized. The final result is a beautiful wood framed bow window which stands as a testament to the excellent work done by Casa Bella.

Approximate cost of services:
$0.00
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Company Response

Hi Charles,

Thanks for taking the time to write a review. It's always great to hear from our happy customers in Toronto. The positive customer experience you had, from start to finish, is definitely something we take pride in. We're positive you'll enjoy your Uniqwood bow vinyl window just as much as we enjoyed installing it.