Reviews

10/10

Master Deck replaced a balcony for us a few years ago so I was familiar with their quality, pricing, workmanship, integrity, attention to detail and experience. Our 30 year old deck was redesigned with Alec's help who helped us fine tune details about the deck design as well as a privacy screen. The job was completed on time and on budget. His crew was experienced, prompt, friendly and polite. They kept the worksite organized and clean. We used composite decking and cedar and could not be more pleased with the results.

Approximate cost of services:
$24,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review!
We at Master Deck and Contracting value the opportunity to turn your house into a home.
Best always, Master Deck and Contracting

3/10

You get what you pay for in terms of expertise, attention to detail, willingness to go the extra mile. No written contract, not even a business card. Next time I will follow my instincts and go with the professionals where quality and timeliness are paramount. I wrote a cheque to "Jacob Tree Service' so maybe Derek's Tree Service INC sub-contracts. No recommendation here.

Approximate cost of services:
$325.00
2 of 2 people found this review helpful.
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Company Response

I tried call u to find out what the problem was u chose not to return my calls I guess u can't make everyone happy all the time sorry u feel this way just an FYI Peter is my brother Update: We called to see what we could do to correct the situation and you had said if someone came back to fix it you would edit your review, we gladly sent our crew out to repair the situation, to which there was no change in your review or are we able to get a hold of you again. I guess you cant please everyone.