I bought 2 recliner sofas from Mississauga branch, after delivery I found that two recliners are not working. I called the branch for the sales rep, he put me thru to customer service, I was on hold for at least 15 mns, 5 people answered me asking the same questions, and finally they said a technician will call you tonight to come for investigation, 2 days passed by, no one calls, the sales rep is not answering my calls, customer care are so rude and has no clue. Over all very bad experience, never again. Too bad to buy new stuff, pay all this money and you end up with defected merchandise and no one even care to fix it.
- Approximate cost of services:
- $2,200.00
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