We bought a sofa for $1,000 in April 2012 and were sold a furniture warranty for $150 or 200 (or something) that would cover any tears or repairs the sofa would need for 5 yrs and guess what?? we believed the company. One year down the line, the sofa cushion's fabric just ripped on the slightest touch!! I called the customer service and after 4 weeks of back and forth and the warranty guy coming over to take a pic of the cushion etc., i am told that the warranty doesnt cover the fabric parts of the sofa.. how convenient is that?? We were under the impression the entire sofa was covered... So much for buying from Leons. No more of them for us... and then we discovered more rips on the sofa and all on the fabric parts.. the fabric quality is very cheap.. What a rip off!!
- Approximate cost of services:
- $1,200.00