Early this year i bought a recliner from leon's. After less then nine months i was told that the cushion needed to be replaced because the chair leaned to one side. They have to have it sent from the states, that was over a month ago now. Once it does finally get here i have to wait till they have someone local book an appointment to install it. Leon's " customer service" is nowhere to be seen. I have called to see when its going to get here and I'm told one date then another. After filing a complaint with the company i was told that the manager of the store would be contacting me......still waiting for that. I bought the chair in the first place because i have troubles with my back and when i did have it i couldn't use it and now I'm waiting and getting very little help from the company. The sales people were very nice and helpful but the company's customer service is ridiculous.
- Approximate cost of services:
- $400.00