Reviews

8/10

I recently changed my servicing of my furnace to Aire One. I am pleased to see that the service is much more personalized compared to Direct Energy. They responded quickly and the technician was very nice and efficient.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your business and for choosing Aire One for your service needs. We appreciate your business and your feedback. Our service departments prides itself in being able to help our customers with any issues they may have in a timely manner. Fast and efficient service is our standard for service. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.
Sean Ferenczi, Service Manager

8/10

We have been going to Lowes instead of Home Depot as we find Lowes level of service far more superior. The staff is extremely knowledgable and they are more readily available.

Approximate cost of services:
$300.00
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6/10

This company seems to focus on the sales and not the service. I found our saleperson very "used car like" but very knowledgable. Considering we had a big sale he was quite cool and not very personable. Other than his knowledge, I don't know how he was considered one of their best sales reps. After the installation, we had some problems which were not getting the attention we wanted and thought we could call our sales rep. I was astonished as to how abrupt and rude he was. SALES was his only focus.

Approximate cost of services:
$7,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you very much for your business and in choosing Aire One for your installation. It was a pleasure dealing with you and we look forward in future business with you. I apologize in the delay to responding as this has just come to my attention. Unfortunately with the information you have provided, I cannot investigate more in depth with your case. If you could contact me in the office and provide me more information, I can investigate the situation and resolve any other matters you have. Call into the office or email me at admin@aireone.com and I would be more than happy to help you in any way I can. Again, thank you for choosing Aire One and we look forward to future business with you.
Sean Ferenczi, Service Manager

8/10

My husband and I were renovating the entire house and needed to have all the windows treatments replaced. We had someone come in from Cadillac. The salesperson was honest, helpful and very knowledgeable. It was nice to get an honest opinion even if it didn't mean that it would end up with the most revenue.

Approximate cost of services:
$2,000.00
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10/10

My husband and I were very pleased with the work from Elite which we wrote in another review. Earlier this year we received a call from Rafi letting us know that he had come by our home to see if our walkway faired the winter. Although it still looked really good, Rafi had his crew come out and seal it again. This was such a nice surprise. It's nice to know there are still contractors out there that provide after sales service. Even though we would have recommended Elite before, there is even more reason now.

Approximate cost of services:
$10,000.00
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Company Response

Thanks again for another testimonial Beverly. It was very kind of you to take the time to write a second one. Marcelo and Raffy.

7/10

The staff were very friendly and helpful. Suggestions were made from a decor standpoint without jeopardizing our budget. Follow ups were done to ensure satisfaction. We were happy with the service overall.

Approximate cost of services:
$3,000.00
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6/10

My husband and I were replacing all of the flooring in our home. We happen to stop at the Red Maple location. Not only are the people less friendly and helpful at this location, the store is not well stocked. I would only go to this location again if I really, really had to. Another time I had a return and the gentleman at the counter was so abrupt and matter of fact that he bordered on being rude.

Approximate cost of services:
$6,000.00
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