Reviews

10/10

Ross and Erik have worked on several projects for me and I have been extremely pleased. They do excellent work for a fair price. I have a number of additional projects I will be hiring them to do.

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Company Response

Our thanks for this kind review. We are always glad to help and do our best to treat your home as our own.

10/10

I had a three part move over 5 months with most of my belongings in storage over that period. I did my research and got a number of quotes but went with Greg and Sons without hesitation. They weren't the cheapest quote but they gave me a fixed quote right up front and impressed me as being the most professional and trustworthy. They were great to work with from quote, right through to the completed job. I couldn't recommend them more highly.

0 of 1 people found this review helpful.
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10/10

Absolutely fantastic work done by Milton and his staff! The price was more than reasonable for the fabric and wonderful work done. I had chosen the fabric but Milton recommended something that he thought I might prefer and he was right. I went with his suggestion and the furniture looks fantastic. Milton and Greg delivered the pieces and due to a problem with my elevator, they actually carried the couch up two flights of stairs. I couldn't recommend TJ more hihjly.

1 of 1 people found this review helpful.
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0/10

I had the misfortune to hire this company after talking to the owner at the Home Show a number of years ago. They absolutely ruined a room in my home. They cut my telephone lines during the installation, created huge holes in my wall and simply put the unit's big black drainage hose across the wall. See the photo. Appalling! Absolutely appalling!

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10/10

Dmitry has been my plumber for over a decade and has done many repairs and replacements in my old house over the years. Big jobs or smaller ones, he's always been there promptly to deal with a plumbing crisis, done great work and charged a reasonable price. I highly recommend him.

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Company Response

Many thanks for your recommendation!
Dmitry

10/10

Three years after my system was installed, I had a bad leak from a window well. Not the company's fault at all. The owner of the company, Don Clarke, called me back personally when I telephoned for help and sent out the fantastic crew of Rob and Gary to fix the problem. Great job! Great service! Great company!

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10/10

Antonio and his team are absolutely the best! They care about their work and take great measures to ensure that it's done well, with the least disruption to the homeowner. Like others who have written reviews here, I found it a pleasure to have the team in my home. They went out of their way to minimize damage to the walls necessitated by the need to fish wires through, carefully repaired all the holes that they did need to make and left the house clean and tidy at the end of the job. The price for all this care and attention to detail was very reasonable. Because he's so good, Antonio and his team are much in demand so you may have to wait a bit for your estimate but it is well worth the wait for this exceptional company.

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10/10

I called Des and within two hours of my call all the junk was gone and the price was more than fair! This was a small job but Des treated it with the same professionalism that I'm sure he gives his big jobs. Great work!

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4/10

The installers were a nightmare; ignored installation plan and installed where the city and their own rep said they couldn't; made a mess and only partially cleaned up; extremely sloppy outside sealing; dragged a one day job into two days working only 3 hours a day. To their credit the company worked hard to correct problems but issues like this are unacceptable when customer is paying top dollar for a top quality service. Good news is that the system keeps basement dry but I could have had that without the hassle from another company for considerably less.

1 of 1 people found this review helpful.
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Company Response

I thank you for your review. Our goal at Clarke Basement Systems is to take away your pain of a wet basement. It appears we have failed this time. We take pride in having the phones answered 24 hours a day, setting appointments and keeping them, and follow-up after installation is complete. If there is a problem we remain diligent and get it right. We send out questionnaires and with your feedback enable us to do better. To date every sump pump installation in the City of Toronto has been approved. We have seven system design representative and know our prices are on par with most other large waterproofing companies in Toronto. As a Basement System Dealer we have access to patented products and our warranty is transferrable on the sale of your home. We aim for perfection. Unfortunately from the information given we can not locate your records to address the issue. If you are still experiencing problems please call our service department or myself, Don. We truly do care about all of our customers, as you can see by the many many positive reviews

10/10

Otto is the best! He cares about his work; is honest, helpful and goes out of his way to do little extras. I highly recommend him and intend to have him do more work.

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Company Response

Thank you for the very nice review. Sincerely, Otto