Reviews

10/10

Michael came and removed and replaced 3 toilets . This is the second time we have used waterworks. They were exactly on time, worked quickly, tidied up totally and took all the old toilets to the road for me. I had him also check one of the other toilets in my house, he changed out an old part that wasn't working well and didn't charge for that. He told me his price before he started and there were no additional costs when I received my bill. Very honest and reliable.

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Company Response

Hi J & R, thank you for your review and for choosing us once again to serve you. We are very happy that all your plumbing needs were met. Michael is a very hardworking plumber. Thank You from all of us at The Water Works Plumbing and Drains Inc.

10/10

I though my pilot light. I called Waterworks and when Michael tried to relight it, realized it was a problem with one of the components. He fixed it immeadiatly and then called the next morning to ensure my children had heat again!!! So amazing. Highly recommended!

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Company Response

Hi D&J in Cedarvale - Thank you very much for your recommendation. We realize that Plumbing & Heating issues are often urgent. We always do our best to get your home back "up and running" quickly. Hopefully, you will soon be able to shut off the that heat! Hello summer - we're waiting! From the Team @ Water Works Plumbing and Drains Inc.

10/10

Saturday at 9pm my dishwasher plugged up and stopped working. Michael was over within 30 minutes and repaired the clog as well as my attempts to take apart the dishwasher. It has been working perfectly since then. I was also taught how to do the proper maintenance on my dishwasher every few months so that I do not end up in the situation again. Thank you Micheal! Would absolutely recommend Waterworks!!!!

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Company Response

Hello J&R in Cedarvale, thank you for your review on homestars. Happy to have been able to get your dishwasher up and running again for you before the Thanksgiving weekend came along. A part of our service is that we inform our customers about maintenance for your plumbing, it prolongs the longevity of your plumbing system and keeps away those unexpected plumbing emergency calls. It was a pleasure working for you and your family. The Water Works Team!

10/10

We had stinky sewage water coming up in our floor drain so we called in Water Works and Michael cleared this up in minutes with aspecialized tool! He also put a special chemical down the drain and which is supposed to kill the roots. Well guess what...? We have not had a blockage again! I heard other companies would have charged $1000's to dig up our basement and garden outside. Water Works saved us a ton of time and cash! Thanks Michael

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