Late this summer we contacted Magic Window and Alex, our sales consultant, did a fantastic job at showcasing their patio doors and the modular add-ons (screen and thermal blinds). We asked for a mid-late September installation and as scheduled the installation process was quick and efficient. Love how smooth the opening and closing of the door is. As well we are very happy with the screen and the solar blinds. I had some scratches on both my screen and thermal blind frames and It’s taking too much time to resolve the issue. I’m now waiting again for both frames to be returned and scratches be properly covered. Today (3weeks + after initial install) both my screen and thermal blind frames were installed and problem was resolved to my satisfaction.