Tom from Etobicoke

The guys from Elite were very prompt and professional. Whatever they promised to do was delivered and the quality of work and follow-up afterwards was great. I would definitely recommend them for your home.

Andrew and Alex were just here to clear a severly clogged drain that caused us some issues last evening. We have had them out to the house before and they are always very professional, thorough and very clean. They are always very informative as well, letting us know the best ways to prevent these kinds of issues in the future. I would recommend Andrew and Alex to anyone in need of honest and professional plumbing service.

I called and spoke to Igor when we noticed our drain running very slowly from the house. I called in the evening and scheduled to have him meet me the next morning at our home. Igor promptly showed up on time and gave me a thorough and honest report of our current situation. Using the camera and other tools, I was given exact locations of all our problem areas and as a result was able to make an informed decision on how best to address them. Igor's approach was very helpful and informative, and in no way did I ever feel like I was being sold on something that didn't need to be done.

We noticed our drain was running really slowly and had Igor from Mister Plumber have a look before things got worse. Igor promptly returned my initial call, and showed up on time for the appointment. After inspection I was given a fair and honest account of the current situation and options were presented as to how we could proceed. The current issue was being caused by the drain close to the house - which would result in a minor piece being replaced, and the backwater valve being installed. Upon further investigation, the drain pipe leading to the city's system had issues that were only going to get worse over time. We decided to take Igor's recommendation and do a complete job from inside the house, right through to the city connection. In the long-run, this seemed like the wisest and most economical way to go. The Mister Plumber crew showed up on time and worked through-out the day and well into the evening to make sure we were back up and running. They arranged for everything, including the required permits, city reimbursement documents and scheduling the inspector. The guys on the crew made sure to keep the disruption and mess to a minimum and covered everything with drop clothes to keep things as clean as possible. And, whenever I needed to get a hold of them, they always answered my calls, and always let us know what to expect with regard to timing of the project. It was our first experience using Mister Plumber, and I would recommend them to anyone looking for a reliable, honest plumbing service.