Reviews

1/10

This company installed a water heater in my house without my permission, and then tried to get me to pay $500 for them to remove it. The water heater was installed based on direction from my tenant, and I was never informed or contacted. I found out when I received a bill because the tenant did not pay.

Approximate cost of services:
$500.00
3 of 5 people found this review helpful.
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2/10

I contacted John from Airone (Durham Region). He promised 10 years warranty on my furnace, so I purchased it from him. Now 1 year later I have had 3 incidents where the furnace wouldn't turn on. I called Aireone to send a technician, and no one ever showed up. I had to call a different company to come and fix my furnace. I got a good deal on the furnace, but I guess the deal was good because they weren't honest about the warranty.

Approximate cost of services:
$3,200.00
3 of 4 people found this review helpful.
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Company Response

Hello Chris, Aire One appreciates customers that take time to tell us of any problems they might be having. I am sorry to hear that you had difficulties with your furnace. As per the manufacturer, it is very important to have the furnace maintained every year in order for it to work at peak performance. Aire One offers a fantastic 'Precision Tune-Up' Plan that you might be interested in. Please contact your local Aire One by calling 310-HEAT (no Area code required) for more details.