Paul from Oshawa

Finally a company that found leak and fixed it! Other company Dr.Rooter, did 2 repairs, didn't fix it, then said it was only a guess as to where leak was coming from.... Splash figured it out, coming from underneath the floor up. They cut floor a bit. Opened up area to bypass plugged stone/weeping tiles. 1 year later, lots of rain, thaws, all dry so far!! :) Highly recommended company!

Had a small leak at a corner in our basement, they did a great job cutting the concrete, resealing the concrete and adding a membrane etc... Only complaints were communication, rescheduled once, no problem ok, then 2nd appt. never showed/ called to update me, rebook appointment time. I called and was told behind schedule, would give discount. I rebooked after my vacation, went well. Hard to get invoice from them... They really need to give proper written quote before with done, not 3 days later. Overall happy with quality of work(as long as it doesn't leak)!

Had Dr.Rooter do a repair in 2018, looked at cracks and said this would fix it, 20 year guarantee! They did a great job, but 6 months later was leaking again(mainly winter leaking). Took 3 more months and bad reviews before Oleg (owner) came back and did additional repair, still leaking after a few months again. Leaking again, another 6 months or so. Oleg came again, took quick look inside and out, tried to say it was only a guess as to where leak was, have original invoice not stating any "guess", just 20 year guarantee. He said he would seal from inside for$800 more. Don't trust any promises unless very detailed in writing! Getting other company to repair this time, with detailed guarantee in writing.

Update! Dec 2018. Dr. Rooter finally came out .(was trying since summer) They dug it all up again, slightly further this time and found what I hope is the area that was leaking. They took lots of pictures that I might post here in the spring. Now that winter is here I don't know until we get some rain if it is o. K. From pics it looks good, very thorough job.