Cambridge repair man charged me $100 to inspect my heating system and never called back as promised to fix it.
I had a blower in my high velocity system that wasn't turning (so no heat). I asked for them to take a look, I gave them my address they said they will come in 2 days. The repair man calls complaining he can't find parking in my area (downtown TO) and I have to help him find parking. He shows up and says the blower is not working because the motor and capacitor are broken but never uses a meter to test anything. I said its usually one or the other not both. He said he would order the parts and call me. He asked for $100 for the visit, I gave him cash, NO RECEIPT GIVEN. No one calls me for 2 days and it's Friday (no heat working). I called them to ask for an update, he says he called the manufacturer looking for the part but the manufacturer didn't answer their phone. I asked how much longer he said he will call back later. I called the manufacturer myself, they answer the phone, they give me the part numbers, cost and where to buy them in 5 minutes. I call back to Cambridge to cancel my service that wasn't going to show up anyways. I called someone else and they replaced the capacitor on the spot, same day, for $150 total.