Reviews

10/10

Kev and his crew were a pleasure to work with! He listened carefully to what we wanted for the new bathroom and made wise recommendations when we weren't sure. He started working on the agreed date and finished the job on time. Timing was crucial for us as I was scheduled for surgery and needed the bathroom finished before starting my recovery. Kev did most of the work himself and invited our input at all stages of the project. The bathroom is small, which required some improvising to make everything fit comfortably. The work was done carefully and competently. Minor defects were promptly remedied and Kev was always willing to accommodate our concerns and preferences. He gutted and magically transformed our dingy and unattractive 20th-century bathroom (pedestal sink, tiny mirror, worn-out tub, stodgy tiling, etc.) into a contemporary, stylish bathroom with glass-enclosed stand-up shower, generous vanity, ample shelving, lovely 2' x 4' porcelain tiling, and illuminated mirror. We love the result and give Kev our highest recommendation!

Approximate cost of services:
$11,500.00
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Company Response

Hi Romin, thank you so much for taking the time to share your positive experience, we’re thrilled you enjoyed working with us and love the transformation of your bathroom.
Your satisfaction means everything to us. If you ever need anything in the future, don’t hesitate to reach out.

Best regards,
Kev and the Team

10/10

A section of our wooden backyard fence was knocked down by a falling tree during the recent windstorm. Shedrack came by within a day of our phone conversation and agreed to repair the fence at a fair cost. He sent out a quality crew within a week to do the work. David, Julio, and the others worked diligently and competently and were attentive to my input throughout. Great people. Great work. Good price. I highly recommend this company for any similar work. You won't be disappointed.

Approximate cost of services:
$2,000.00
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Company Response

Thank you

10/10

After receiving a few opportunistically-inflated (post-ice-storm!) quotes from some other Homestars-listed companies, I heard from Muhammad at SES who offered me a fair quote for the job. He arrived at the scheduled time the next day and completed the work efficiently and competently. He had a great interpersonal manner and took the time to patiently explain things and answer my questions. Great service. Great experience. Fair price. Will definitely call on him again for future electrical jobs. :)

Approximate cost of services:
$400.00
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Company Response

Thank you so much Romin for your feedback and sharing your experience with our clients, we always try our best to provide best service possible .
Thanks again for your recommendation and considering us for future service.

3/10

Overpriced service. I paid $870 for about an hour's work by the contractor. The repairs were simple and cost of parts minimal: all he did was snake the sink in one of our bathrooms to clear it, replaced the seal on one toilet and the pump on another. He also stabilized the second toilet. The work was done well and the contractor was competent and professional, but this should not have costed more than 300.

Approximate cost of services:
$870.00
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Company Response

Hello Roman,

We are sorry to hear that you feel that the charge for the work was too high. We would just like to respond to that after speaking with the technician John. First we never would have gone ahead with the work if you had not agreed to the work. Our technician John arrived at 11:45am and was at your place until 1:25pm. The work we charged for was to remove and replace two toilets, and a major toilet rebuild of fill valve, flapper and supply line. You also got an Advantage Plan which provided you with a discount on the work. At no charge we snaked the drain and replace the mechanical pop up in the upstairs bathroom and installed the pop up that you had provided us downstairs at no charge.

The Advantage Plan provides you with a discount on work, no trip charge on future calls, and a free yearly home inspection.

We apologize if you feel robbed however we feel that the work we provided was correctly price for what was done. You were not coerced into approving the work and were under no obligation to do so.

Mr. Rooter Plumbing of Toronto ON

10/10

Kris was a pleasure to deal with. He took the time and effort to thoroughly explain the mechanics of our boiler to me, gave it a lot of careful attention, and installed/replaced several parts at a reasonable cost. He was easy to reach by email and arrived right on time for all three visits to our home. Although we have yet to resolve the stubborn problem of water dripping from the overflow pipe of our boiler, this is due to no fault of Kris's. I trust in his integrity and competence and highly recommend him to others.

Approximate cost of services:
$1,300.00
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Company Response

Consistent Customer service is very important to me and everyone Else at the company. Explaining how a heating system works is something I really feel is necessary for homeowners to know so they can feel confident that hot water heating is the most efficient, healthy and comfortable way to have their home heated.

10/10

Antonio Varela was a pleasure to deal with! Personable and professional, he took the time to explain exactly what he was doing and why. The cost was reasonable and the repairs were done thoroughly and conscientiously. I would definitely recommend him to other homeowners.

Approximate cost of services:
$300.00
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