mike giovinazzo from Nepean

great service - We rent our water heater from Reliance, and went to run a bath at midnight on a Saturday but found we had no hot water. I called expecting a machine but got a real person who scheduled a repair for Sunday 9am. The tech arrived on time, and found we needed a special part, but still managed to get us going again temporarily. Part arrived by courier the next day at noon. We called to inform them and a 2nd tech was there within 2 hours, installed the part and we were good as new. Very pleased. Mike & Monica PS the unit is a rental so all repairs were free

We seemed to have an ant problem. Looks like a bunch of carpenter ants were showing up in the upstairs bathroom but could not locate a nest. Called Abell and they came out promptly still not certain of their location but did a through treatment at the probable areas with a full warranty. That seemed to do the trick but there was still some activity. They came back out no fuss and re-targeted. That did the trick. We knew we had a technical challenge since we could not find the nest but they did solve the problem.

We were very pleased and found them very professional. It started when Big City "was in the area" and offered us a free quote. We accepted the quote saying we were not ready yet but curious about the cost. We did get a quote which they said was valid for a year. When one year became 2 and they patiently called every 6 -10 months asking polity if we were ready. When we finally had the cash we said go ahead. The install crew were amazing. Did a super neat job, taking care of our flooring and other possessions. The installed windows (about 20 of them in our large home) all look great and the finish and quality are wonderful. Happy to recommend them and we have.

These folks were in the neighborhood. I usually do not respond to these opportunities but they seemed super friendly. They provided a good quote on the spot, followed up in writing, then when I approved it, they stated a date and time. They showed up right on time, did a superb job, taking care of the outside bushes, interior drapes etc. Left the place with sparking windows. What more could we ask for.

We needed some work done and contacted a few people. Glen replied promptly provided a good estimate and got the work. we really appreciated how he offered great suggestions and alternatives. He worked at sourcing compatible materials and did a great job blending the repairs with the original look. His team did a superb job at keeping the work site clean and took great care working on our new metal roof.

Glen and his crew came by to quote on a chimney repair. The top layers of the chimney were crumbling. While here we had other work to be done and his quote was reasonable. What impressed us was the care he took in explaining the options and sourcing matching materials. Once the work started we were very pleased with how clean they kept the work site and cared for the surrounding flowers, our new metal roof etc. quality work all around from a small family run business

A quick note to say I found dealing with your organization very professional, thorough and knowledgeable. As an out of town homeowner getting reliable services and managing them at a distance is sometimes a challenge. Working with you, Frank and the team was a breath of fresh air.