Reviews

10/10

We can't say enough good things about Joe and the great work he does. His amazing personality, honesty, and quality make him a pleasure to work with. He will go out of his way to make sure you get the product you want; in our case coming back a year later to make some additions we had thought of, no problem. I would not hesitate to recommend Joe and RJ Aluminum Railings to anyone (and we have). Thanks again Joe for the great work!!!

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you!
RJ Aluminum Railings
http://rjaluminumrailings.com/

10/10

We were very pleased with Joe's work. We had an extremely unique place to put a gate and Joe's dedication and creativity made it happen. Joe was really responsive to all our needs and requests and we couldn't be happier with the result. We would not hesitate to recommend RJ Aluminum to anyone. Thanks Joe!!! -Chris and Andrea

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much Chris, Andrea and Darby. It's been a great pleasure servicing such a nice couple with a lot of patience, understanding, and vision. It was a great team work!
Have a great summer,
Joe
RJ Aluminum Railings
http://rjaluminumrailings.com/

2/10

Sad to say we would not recommend this company to friends, family, or complete strangers. When hiring JMH we were told that they only use sub-contractors they know and trust. However after the fact it seemed that they did not know the sub-contractor well at all. Our contract was with JMH however they have taken no accountability for issues and have consistently directed blame to the sub-contractors that THEY hired. All stages of the process were to be inspected by an inspector and/or engineer and signed off on. That did not happen. JMH could not prove that they used a licensed plumber (when it was in our contract that all trades used would be fully licensed). They actually poured the concrete floor without getting the plumbing underneath inspected. Speaking of concrete, the floor they poured is so uneven that we will need to do some major work and incur significant costs in order to simply get the floor level and even so that we can lay flooring. We were left without a basement window for months during the winter while being promised that it was on the way. We understand some waiting time for a window, but months is unacceptable. There was minimal cleaning done at the end of the job and our neighbours house was a mess on the side as well (not to mention the fight the workers got into with our neighbours). We won't get into all the details here but there were many additional things that made this a horrible experience. Please feel free to contact me if you would like more details..

Approximate cost of services:
$35,000.00
1 of 1 people found this review helpful.
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Company Response

Unfortunately under certain circumstances we are unable to please all home owners and we wish this homeowner the best!