Leila Murray from Thorold

My tenant had a problem with the oven in her gas stove. It was not warming past 180 degrees. (F). At my suggestion she contacted Pirie Appliances to assess the problem and fix it. Nothing was done on the first visit except order over $200 worth of parts (that the tech was not even sure would solve the problem). He also suggested that the stove should be replaced. It was barely 4 years old!!! The parts were delivered by a technician but still no go to fix it. This has been going on for over 2 months. Guess what? We replaced the stove! Pirie's can come get their parts but should not ever expect to be paid. They did absolutely nothing. My only recommendation to others concerning Pirie's is to avoid them.

Mackay installed my Navien tankless water heater five years ago and I have been using them to service the Navien every year since. The most recent service call was the first for my furnace. Adam, the tech, was very helpful and provided many options for the continued reliable and safe operation of my furnace, water heater and A/C. A minor repair (of which I was previously unaware) is recommended to prolong the life of my furnace motor. I will be having this done soon. This will cost less than $200 and is well worth the additional life that I can expect from my furnace. I would (and have) recommend Mackay to anyone who asks. (code 025)