Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The situation that brought your company to my attention was recent flood in my parent's condo. Having heard of many horror stories about dealing with contractors, insurance companies etc. in the situation we unexpectedly found ourselves, I am sure you can appreciate the level of emotions we experienced and the amplification of anxiousness we felt. So imagine our surprise when we met Dan Thorne, Adrian Sherri and Patricia Grainger and her on-site team. I wanted to take a few minutes to drop you a short note to express how pleased we were with their support and professionalism. On more than one occasion they went beyond the call of duty. And while there remains a few outstanding issues, I am thrilled that we didn't experience anything but exceptional customer service. My folks are extremely pleased with the work done and feel they have a brand new place to call home!

Approximate cost of services:
$19,000.00
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