Chris was thorough and professional. He spent about 3 hours on site and his report was extensive. He pointed out strengths and weaknesses of the unit and building, and took the time to explain technical issues I wasn't familiar with and give an indication of how other similar buildings compared. Customer service was excellent: the report was easy to follow, he was easy to get in touch with, was willing to schedule short notice, showed up and communicated when he said he would, called to follow up, promptly returned calls, and spent time answering my questions after I received the report. He actively asked for feedback, and seemed very interested in doing the best job possible. He was also honest about the limitations of a home inspection. For example, although he tested all the appliances and they were functioning at the time of the inspection, they are all old, and he expects that they won't last much longer. Overall I felt that I could trust Chris for an informed and balanced report. I would definitely hire Haystack Home Inspections again.
- Approximate cost of services:
- $445.00
- Company Response
DW, Thanks for such a thorough and concise review. Exceeding your expectations of a home inspection is my goal it is so nice to receive the same in return. I hope you are very happy in your new place and good luck with the renovations. Sincerely, Chris