Reviews

10/10

2 Years ago when I needed them they were at my house in just hours! The other day when I needed them, they were at my house again in just hours. This company never ceases to amaze me. Their technicians are incredible and their follow is the same. I trust them 100% which I know is very unusual when it comes to any service/repair companies. No, they did not pay to me write this, but I am just so impressed with their high level of in home & customer service as well as their fair pricing that I felt compelled write another review 2 years later. Don't even think about getting a 2nd quote, just call these guys! Jeff

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Company Response

Thank you Jeff for being our loyal client and we are thrilled to hear that you are happy with the quality of our work! Your words mean a lot to us! In Air Point Heating and Cooling we take the problems of our clients close and do our best to solve them in timely and professional matter. We hope to continue amazing you in the future by providing excellent, fast and best-quality service! Thank you again for sharing your experience and for leaving us such a wonderful review, we are truly touched!

10/10

Air Point is a company unlike any others. They are in a class by themselves. We had them install a new high efficiency furnace, AC, and Air Filtration system 7 years ago and any time we had a question, they called back within minutes. When I needed quick service today (July 5th 2018 hottest day of the year) they came within 2 hours! Who does that? Oleg, thank you for coming to our rescue today. You are one in a million and most of all I trust you and your team. I would never hesitate to recommend your company to other businesses, freinds, and relatives. Thanks again. Jeff Albert-President/CEO Cutting Edge Sales & Marketing Canada.

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Company Response

Thank you Jeff for your review. Your satisfaction is very important to us and your feedback allows us to improve our company's every day operations. Whether it's the hottest day of the Summer or a freezing Winter day, we want to ensure we can provide you with quality services in an efficient, timely manner. Your loyalty over the years means a lot to our company and we look forward to servicing all of your HVAC needs for years to come!

8/10

Called this company and told them the code that popped on my oven screen. They reviewed what relay boards could be bad, ordered 3 new boards, called me to set up a time a day later, came on time. The Technician was clean, very professional, and only used 2 of the 3 boards needed to repair the oven. Yes, it wasn't cheap, but the oven was only 5 1/2 years old and in great condition.

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1/10

Terrible after sales service. Solid Maple Cabinets cracked. Gerry wanted nothing to do with the issue. Told me that my humidifier needed adjusting. That would have been true if I hadn't spent 8K on a new state of the art system before the kitchenreno. These guys are not reliable.

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