Reviews

10/10

Unfortunately... the entire toilet had to be removed. It was due to something going into the toilet that shouldn't have. Joe arrived within an hour and worked very hard and communicated everything and showed me exactly where it was clogged, and confirmed that it was more that I could have fixed on my own. He was very knowledgeable, I will be hiring him again when I am organized with some new fixtures to update some tired & teeny tiny toilets.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much for this review.
We are so happy that Joe was very knowledgeable.
We look forward to hearing from you again.
Please contact us for any plumbing, heating and drain issues.
Be safe and well,
Best wishes.
Tracey
416 463 2573

10/10

I have used this company twice now. The first time was when my beloved 40ft Blue Spruce came down during a storm. Enrique came within hours and helped to get the tree off of the sidewalk & neighbouring property (on a Sunday). This time Enrique & his team pruned my Oak Tree. He is both knowledgeable and professional. They were on time, fast efficient and left my yard in better order than they found it. This small company emanates class, integrity and is very fairly priced. I would highly recommend. Adrienne Rabin

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thanks Adrienne for your great review, have a great summer,sincerely Enrique

0/10

I hired them for opening my pool and the standard weekly maintenance. A month later, my pool is still not ready for swimming. They requested that I sign a contract & pay upon the opening. Nothing went well. I had requested a new ladder to be ready to install during the pool opening. Denis wanted to make sure that he ordered the best one so he discussed with me whether I would like the regular metal ladder or to upgrade it to a thicker metal. I agreed on the upgrade, however the only metal on this $320.00 ladder is the screws. During the 3 weekly maintenance visit's, Micheal didn't vacuum as the pump wasn't working properly? So the pool was so cloudy he was unable to see the bottom. This was never rectified. The pool cover was NEVER folded up and put away. When I complained that the heater wasn't working Denis thought I didn't seem to understand how to press the button to turn it on! How many times should I have to turn it on? Upwards of 3 times a day? When they opened the pool & left, it was up to me to fill it up & turn it on and put the pool cover away. Nothing was working & the pump was spewing lots of water as it simply needed a new gasket! Simple, but never done. I was assured it would all be fixed, nothing was! Whenever I called the company, it would go straight to voice mail. So disappointing, what a devastating and extremely costly experience. They don't answer call's, good luck if you have an issue on the weekend. They also charged me for supplies that I already had a surplus of, why would I need more!

Approximate cost of services:
$1,143.79
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Wrong address

10/10

I was in a bit of a pinch, and am getting ready to sell my house. My realtor put me in touch with A & A whom had their rep, Dan come out the very same day & quote me for the repairs. This morning Dwight came early as scheduled and did a beautiful, seamless job. A true professional with a serious work ethic. I would highly recommend this company they have done an outstanding job.

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thanks Adrienne! I'm glad we could get that done for you. --Andy