Base rate to remove a kitchen faucet, and install a new kitchen faucet (owner provided) is well over $400 - which I feel is outrageous, and also higher than base rates they charged in years past. To be fair, the quality of of their work is great, they are prompt and professional. However, a 30 minute job requiring no special tools, no drilling, no installing new shutoffs, no sweating pipe, with a bill of over $400 is not a fair reasonable price, even for good quality work. I gave them this feedback on the phone, and they only wanted to understand when I learned the cost for the job (before vs after the work was completed). But, that's not really my issue. Before, after, two weeks from now, who cares, $400 to install a faucet, is too much. I will take my business elsewere, going forward.
- Company Response
Thank you for your feedback. We are happy to review with you how we work again if you would like to call. Our 5 pledges are on our website, which outlines our communication pricing process. We are sorry that you are frustrated. Be Safe and well, Best wishes Tracey 416 463 2573