We have a set of 4 skylights that have leaking problem for a while. All the plywood and supporting beams under the skylights were all rotten. The insulation was deeply soaked. I called several companies for quotes. Andy gave me an exact quote after coming to our house and talking to me for an hour. In the email, he gave me several options with exact amounts, and also answered my numerous questions. Some other companies just ignored my call after the first phone call. And some just gave me a quote with tons of potential cost (such as additional delivery fee, $$per ft for addition beam). So I felt that Andy knows his work and gives an honest quote. It took Andy (with some help) 7 days to finish this project. He removed all the bad beams, plywoods, and insulation. And he replaced them with new ones. Also, new ice-shield sheets were added. We don't have the budget to get new skylights. So Andy put our existing ones back with new flashings and etc. Moreover, Andy even told me some problems of our house exterior he noticed during his work. His advice can save us a lot of troubles in the future. Now we don't need to worry about leaking when it starts raining. And we know who to call for future roof/skylight needs. We really appreciate Andy's hard work on our project. And we will definitely recommend Andy to everyone who has roof/skylight projects.
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Sharon!
It is good time work for you as for people who know what they want.