Brian Arsenault from Bowmanville

We had our front porch work completed May 31, 2017. The work completed was in a timely fashion and surpassed our expectations. In 2019 we had some warranty issues which were quickly remedied by a cheerful technician named Travis. Throughout my dealing with the three Megla-con representatives (Kyle, Spencer & Travis) I found them to be 2nd to none for their customer relationship skills, they were friendly and pleasant at all times. What really impressed me, was how they stood behind their workmanship, which was evident in the way they handled my warranty concerns.

We had a new pool liner installed and during its warranty period found some problems with the manufacturers liner. International Pool and Spa Center of Oshawa made a visit to our pool and from their findings agreed to a new liner replacement. I received great customer service from this company, their representative Elizabeth Connelley kept me informed at all times, right from when the new liner arrived (from the manufacturer) to when it would be installed. I can't say enough about Elizabeth's customer skills, they were top notch. I found her to be very organized, pleasant and efficient, she did whatever she could to expedite the installation of my new liner. I would recommend this company to my family and friends.

My wife and I needed to have carpet installed. We heard about Decorama flooring in Bowmanville. We called the owner Mark and made arrangements for an estimate. Mark was very professional and pleasant to deal with and left us with a very reasonable estimate. We made arrangements to have Decorama come do the job. The work of the two installers (Paul & Mark) met our expectations and more. They both were polite, courteous and very tidy. I wouldn't hesitated to recommend Decorama flooring to my family and friends. I told Mark (The owner) that I was very fussy and was concerned about getting a good quality job, he put my fears to rest when he told me that Paul, the Installer, had many years of experience and that I'd be very pleased with his work.

I have an older A/C unit that wasn't providing cold air. Upon investigation by The Comfort Shoppe, the problem was a bad relay contact. I felt The Comfort Shoppe had my best interests in mind, whereby they didn't attempt to pressure me into buying another A/C unit (I found this to be the case when resourcing other HVAC companies for the repair). "Jake" the Comfort Shoppe technician quickly diagnosed the problem, assessed the age of the A/C unit and gave me encouragement that the unit was still healthy and could be repaired at a very reasonable cost.

It was a concern of mine to find a community based reputable dealer who could sell me a good quality furnace at a reasonable cost and provide a good maintenance service contract. “The Comfort Shoppe” without a doubt was my choice. I purchased two furnaces, one for my primary resident the other for my rental unit. Not only did they meet my expectations, but also provided suggestions to improve the efficiency of my rental unit’s heating duct system. I found the owner and staff were well informed and happy to answer any my questions. Any concerns were put to rest when I realized that The Comfort Shoppe works very close with its line of furnace manufacturers. When digging deeper into their policies, “The Comfort Shoppe” has a 24 hr. service for anyone in need of a service call, their own customers benefit from a ten-year limited warranty parts and labor conditional to an annual maintenance contract. In conclusion, their furnaces are not installed by outside contractors but to my satisfaction by Comfort Shoppe HVAC techs. To “The Comfort Shoppe” thank-you for a tremendous job well done!