Reviews

10/10

Trafford GC did a complete kitchen reno on a property I own: floor, backsplash, cupboards, countertop, misc. Hayley and Richard were SUPER easy to deal with, very responsive. They communicated regularly on the progress of the job (since I don't live there), and made the process so smooth. I will definitely work with them again.

Approximate cost of services:
$32,000.00
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Company Response

Thank you for your review. We enjoyed renovating your rental property's kitchen. You and your tenant, were a pleasure to work with. We look forward to upcoming projects together.

10/10

Amazing. Detailed. Thorough. Efficient. Friendly. First time I've used this company and I get my windows cleaned professionally every 1-2 years. I won't shop around anymore - this is my window service company. Highly recommend.

Approximate cost of services:
$300.00
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Company Response

Dear Beth,

Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear that you had a positive experience with our team at Home Window Cleaning. Providing amazing, detailed, thorough, efficient, and friendly service is what we aim for with every customer, and it's always rewarding to receive such positive feedback. We're delighted to have earned your loyalty, and we look forward to continuing to provide top-notch service for you in the future. Thank you for recommending us to others and for choosing Home Window Cleaning as your go-to window service company!

Best,

WindowGuru

10/10

I saw this company receive praise from a FB group. When the need occurred, I called and booked. Totally friendly, easy to deal with and got the job done. Will use again and highly recommend.

Approximate cost of services:
$250.00
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Company Response

Thanks Beth

10/10

I have lived in Ottawa for 10 years and this is the 4th snow removal company I've used - and my last. They are prompt and thorough, especially shoveling steps and pathway. Great communication. Highly recommend.

Approximate cost of services:
$400.00
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Company Response

Thank you Beth. It has been a pleasure working hard for you and your family and we're looking forward to many many more years of amazing service.

0/10

It's fireplace season! And if you're thinking about getting a new one, think twice about The Fireplace Center and Patio Shop on Carling. I bought mine in Sept 2015. After repeat visits to "fix" the issues, (at least 5 since installation in Nov 2015...maybe 6), this is what I'm left with: visible seams in the mantel......but then no mantel, since the discoloured one was removed (it turned yellow after less than 5 days of installation), white spray paint on the unit itself, the bottom coming out of the unit due to a gap created when shimming, and my favourite - the graffiti-like black spray paint on the front of the fireplace, which was the "fix" to cover the white spray paint. Who wouldn't want this piece of art in their living room? (Couldn't he have at least done a fancy design?) The photos speak for themselves, in terms of the "quality" work provided by The Fireplace Centre. Not to mention the "quality" customer service they've provided, since they have all my money and I have an exposed, damaged fireplace. Awesome! I think what amazes me the most is that they're controlling how this story ends. I could leave disappointed with the quality of service, but pleased about how it was handled, which would dramatically change what I tell people. But they don't seem to understand that. Or care.

Approximate cost of services:
$7,500.00
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Company Response

We sincerely apologize for your dissatisfaction as this is not the usual customer experience we provide.We removed the product and returned your money.Andy Cotnam

10/10

I woke up with no hot water. Called the 800 number - took a while to get to the right place, but when I did she booked a 4 hour window. Service man Ryan called 30 mins prior to showing up and took care of the problem. Pleasant, helpful and friendly!

Approximate cost of services:
$0.00
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Company Response

Thanks for sharing your experience, Beth. We appreciate your business. ~ Rich

10/10

I am SO pleased with the service and final product I received from Keith. His price came in exactly right, he got the job done quickly (and when he said he would!) and just as importantly, he is pleasant and easy to deal with. I found him through Homestars and I hope anyone reading this will consider it when choosing a company to work with. Highly recommend Keith and his Team!

Approximate cost of services:
$2,400.00
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10/10

I hired Euroshine to do a one-time clean on a rental property. Krisi and her Team did an AWESOME job. Would highly recommend them and will definitely use them again!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much. I am glad you like our services!