Larry in Ajax Ontario

We enquired about a total house cleaning to prep a house in Don Mills for sale and Maret was at the house to provide a quote within 1/2 hour. The estimate was provided immediately. A follow up call to Stephanie was handled efficiently, courteously and professionally. Maret met with us later to review what would be cleaned before the job commenced. Maret and her team were on time for all meetings and appointments ... a good sign of things to come! I cannot say enough about how hard and well Stephanie and her team worked throughout the day. When I met them at the house, I was greeted by a very friendly and professional Stephanie. She took me around the house and showed me what they had already completed and continually asked if they could do anything else and if I was satisfied. Her three other team members were equally courteous and professional. It was quite evident that all three of the other team members were equally concerned about doing a great job ... and they did do a great job! Maret met with me at the end of the day to inspect the house to make sure that everything was just as promised. Maret had originally quoted based on an 18 hour job but her team actually worked for 24 hours because of some unexpected extra work which was required to make the job complete and just right. Maret explained what the complication was but said that she would just charge as per the original quote. I wouldn't hesitate to recommend Maret's Quality Home Cleaning Services. What I received was quality home cleaning, dependability, integrity, honesty and, I think best of all, wonderful people to do the job right the first time. There was one other point I noticed. Maret actually spent about 1/2 hour after the job was completed to talk to her staff. While I didn't catch everything discussed as I was working inside the house, I did catch enough to know that they discussed the job as well as future jobs which lay ahead. It was obvious that Maret is constantly trying to improve her level of service to customers. I was most impressed with this discussion and review strategy and this bodes well for any/all regular customers as well as potential future customers. A huge thanks go to Maret, Stephanie and the rest of the team ... thanks! Amy & Larry