Reviews

10/10

Spring Home Heating and Cooling have done multiple installations for me and they have always provided excellent service! I first used Spring Home about 10 yrs ago when I wanted to replace both my A/C and furnace at my house. At that time I didn’t know what company to use nor what products to purchase. I did a ton of research, got multiple quotes and ultimately chose Spring Home Heating and Cooling. They proved to be an excellent choice. (see my review from about 10 yrs ago) Since then I have also hired them to install a new furnace and a new A/C unit at my mothers house. This time I did no research, I just called Spring Home and asked to speak to Cy. You see since they first installed the furnace and A/C at my own house many years ago Spring Home has consistently provided me with regular maintenance and exceptional service. Whenever I had an issue/question they would always resolve it pleasantly, with immediacy and care. I have also sent them to my mother-in-laws house to do regular maintenance on her HVAC as well. Recently I had them install a new hot water heater in my own house over the holidays. (my 15yr old rental from Enercare stop working) Once again I just called and asked for Cy and before I knew it I had hot water again. This company prides themselves on customer satisfaction, quality installations done with precision + care as well as excellent after install service. Their pricing is fair, their staff are knowledgeable, efficient, accommodating and a pleasure to speak with. They always strive for excellence. After 10 years of happily dealing with Spring Home Heating and Cooling I can honestly say I trust them and think they are an exceptional company to deal with. I have complete peace of mind knowing that if I had a problem they are just a phone call away! I encourage you to give them a call, you'll be glad you did!

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Company Response

Hello Sue, so grateful to see such a wonderful review. Thank you for your continued trust with us over the years. You have been one of our loyal customer, thank you for believing in us to take good care of your HVAC needs. We are very thankful for your support and for all of your referrals. Your review is indeed a big help for someone that can read it, specially on someone that does not have connection or know anybody in this trade. We are just here just a phone call away. Take care always and all the best to you!

10/10

We recently hired Canada Movers to pick up furniture at two different locations and then deliver it all to our home. They arrived on time, they were efficient honest men who worked hard and did not waste time. I was very pleased to see that they took extra care in moving a large vintage desk that had huge sentimental value to me. I had been stressing on how they would handle this desk knowing it may be difficult to move. They had to take the legs off in order to move it but carefully reassembled it upon delivery and took the time to try to fix some areas in need of repair with wood glue without me even asking. They never once complained that it was too difficult to do nor too heavy to lift. Their pricing was fair, no hidden costs. Overall I was very pleased with their work and would not hesitate to use them again! If you need a reliable mover who will get the job done at a fair price give them a call!

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Company Response

Thank you for rating us.

10/10

We hired Stone Masters a few months ago to install a quartz vanity top, backsplash and two under mount sinks in our master bathroom. Dan was a pleasure to deal with, he was always patient and very accommodating. The gentleman who templated arrived as scheduled, took his time to ensure the measurements were correct and patiently answered all of my questions. The installation team also arrived on time and installed our quartz vanity top along with the two under mount sinks and quartz backsplash with confidence and ease. They were very respectful of the house and did a great job! We also had them fabricate two matching shower jams and the entry threshold for us. Our contractor installed these items with ease and said they were measured exactly as needed. Everything looks great! I would highly recommend you give Dan a call at Stone Masters, he provides stress free, quality work at a fair price! Thanks again Dan, your assistance was much appreciated!

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10/10

We used Doors and More a few months ago and were very pleased from start to finish. The gentleman who came to template was extremely knowledgeable and efficient. He arrived as scheduled, took his time to ensure everything was measured correctly and very patiently answered all of my questions. The installation team also arrived on time and with extreme efficiency installed my beautiful glass shower enclosure with ease. They were extremely respectful of my house and did a great job. Its now been a few months and everything is great - long showers no problem!! no leaks!! looks great!! I would highly recommend using Doors and More for all of your glass shower enclosure needs! The entire process was stress free and everyone was a pleasure to deal with!!! They provide excellent service, product and installation all at a fair price!!! Thank you everyone at D+M!!!

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Company Response

Thank you for trusting the D&M team to do a great job! We always strive to meet and exceed our clients expectations with every aspect of the job, from start to finish.

10/10

Before replacing my furnace and a/c I got competitive in-home quotes, spoke to other companies on the phone, read through a lot of websites and reviews, compared prices, manufacturers, quality and warranties. I found Spring Home on the Homestars website and chose them over all the other companies for the following reasons: 1- Cy is honest, patient, knowledgeable and willing to promptly answer/explain all HVAC questions in detail on the phone, in person or by email. 2- Cy recommended what I needed for my house taking into consideration the location of my vents, skylights, windows, etc. (heat loss and heat gain) and showed me photos on his laptop of a completed installation and awards they have received. 3- Cy returned a second time to confirm a 2-stage thermostat could be rewired and relocated. He also went outside with a tape measure to ensure the a/c would be installed without restricting my window from opening. (This was before I had signed a contract with him.) 4- they are fully licensed, bonded, insured and covered by workers compensation 5- they DO NOT use subcontractors 6- their price is fair and competitive 7- they pay attention to the details of a quality installation and refuse to cut corners. 8- they pride themselves on customer satisfaction. 9- they have excellent reviews on Homestars 10- I called another well rated HVAC company from the Homestars website for a competitive American Standard quote. The owner told me that he'd like the business but felt I should call Spring Home because they were located closer to my home and they were the best for American Standard installations. Honestly! 11- A Spring Home customer detailed his installation along with photos in the HVAC forum on the Red Flag Deals website and a contributing HVAC expert recognized it as a Spring Home install with praise. 12- American Standard is a quality product, has positive reviews on the forum mentioned above and has good ratings in past consumer reports. They also offer an optional 15 yr extended manufacture warranty on the furnace. 13- American Standard uses Spring Home for installations in their training center and at trade shows. 14- Spring Home is the only American Standard distinguished dealer for customer care in the GTA. My installation went smoothly from about 9:30am - 6pm, the three installers were extremely respectful and at the end of the day the area was left clean, the furnace was running quietly and I found Cy had kindly sent us an a/c cover. (the a/c will be serviced at no charge in the spring to ensure it runs correctly) The next night Cy sent us an email to ensure we had no concerns and a couple of days later he unexpectedly dropped by and took a quick look at the install just to check on things. If you want to deal with an honest salesman who prides himself on customer satisfaction + quality service and if you want quality equipment expertly installed at a fair and competitive price look no further Spring Home is the company for you!

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Company Response

Hi Sue and Howard, Thank you very much for taking the time for the long review. We at Spring Home, appreciate the positive comments from you. All the best to you and Howard in 2011!

10/10

We recently moved into an 18-year-old house and though we were told the roof had been replaced less than 2 years ago we had water damage to the kitchen ceiling. So began my search for a good roofer. I proceeded to get a few competitive quotes but it was not until I meet Tom that I knew I had found the company I wanted to hire. Tom spent over an hour assessing the roof from both the inside and outside. He was extremely patient, friendly, easy to talk to and offered knowledgeable suggestions. I had a quote by email that very night along with a detailed list of the proposed work to be done. Tom's price, though not the cheapest was one of the lowest I received and we thought it was fair for the proposed work. After I signed the contract we decided to put in a different type of skylight than originally discussed. Tom kindly priced these out for us, cancelled the original order, placed a new order and only charged us a minimal amount for the upgrade. Other companies had indicated that this upgrade would be very costly, so we were thrilled that Tom would do it so reasonably. The roof that was to be replaced was over a one-story breakfast area that projects out from the back of our two-story house. A large bow window on the second floor comes all the way down to this roof line and was scheduled to be completely ripped out and replaced. Below this area is where we had the water damage so it was very important that the window and roof installation be co-coordinated together to insure we collectively had a watertight job. I am pleased to say that it all worked out great! Tom kindly fit us into his busy schedule so both the window and roof could be installed on the same day. The window went in first on a Friday morning (Home Decor Window and Doors were excellent) then early afternoon Tom and his crew showed up as promised to install the roof and the 3 new skylights. He waited until the window installers were done to begin and then stayed past 7pm on a Friday night to ensure the work was done to my satisfaction. Tom was there to assist and over see his crew who were friendly, respectful and a pleasure to have around. A few days after the install and a good rainstorm we got a follow up call from Tom who was checking to see how the roof held up in the rain. I found Tom on this website and I must say everything you read about him is true. I am very particular about who I hire and I was really pleased with Tom and his crew. I have already recommended him to a neighbour who has since hired him and is also very pleased with her new roof. If you want a stress free, quality job done by an honest, hard working guy at a fair and competitive price call Mega City Roofing, you'll be glad you did!

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