Overall communication was good. Areas of improvement would be installation. They wore there shoes in the house without asking, and didn't clean the windows before leaving. Leaving glue and finger prints behind. Also did not get what I ordered. Glass was not correct thickness. Was given a discount would have preferred to get what I ordered.
- Company Response
1. Installers must wear safety shoes.
2. If we communicated well, why didn't tell us your displeasure at that time.
3. Our windows had labels indicating the glass thickness and specifications.
4. We vacuumed as we worked. There is always dust from renovating.
We had done your install in February this year. Much time has passed, but if you need any our service please call us!