Stan and his crew were efficient and reliable. When the existing bricks proved to be insufficient due to recutting, and the colour we had turned out to be unavailable, Stan provided a creative alternative without adding to the cost. The stones are beautifully cut and fitted; when the first rainfall revealed some dips which weren’t draining, Stan came out immediately (on a weekend), reassessed, and sent someone out as soon as possible to correct the grade in those areas. Extra details, like the crew’s care about closing the gate so our dog was safe, and repositioning of the window well, demonstrated great customer care. I can’t say whether his costs were on the low end or the high end because we only sought one quote, and we thought it was reasonable. The .5 is because the crew uses some pretty colourful language and we had young children next door whose parents mentioned it; but I’m sure that wouldn’t bother many people.