Reviews

10/10

I contacted this company because of the high ratings both here on HomeStars and on Google and I'm so glad I did! I needed my wall-to-wall carpets stretched because of some lumps that had developed along the high traffic areas. Jason came by today (on time) and did an outstanding job on the stretching. He also fixed some tack strips that were falling apart. Jason was extremely personable and, just by watching him work, I could tell he was a true master as his craft. His attention to detail was outstanding. I highly recommend this company for carpeting repairs. 10 stars all the way!!

Approximate cost of services:
$316.00
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Company Response

Dear John,
Thank you very much for sparing your valuable time to share your experience.
We highly appreciate your feedback and look forward to your future projects and referrals.

Thank you,

Mark Aydin
Victorious Carpet and Flooring
CFI Certified Carpet and Resilient Flooring Contractor
☎️ (416) 858-7006
🌐 https://www.victoriousflooring.com/

🏡Creating Enjoyable Flooring Solutions For Occupied Spaces Since 2001…
🏆 Rated 🔝 Carpet Flooring Contractor since 2008. 16 Years in A Row

Wall-to-Wall Carpet and Luxury Vinyl Sales and Installations | All Sorts of Carpet Repairs | Carpet Stretching.
Servicing; Toronto, Burlington, Oakville, Milton, Mississauga, Brampton, Aurora, Markham, Richmond Hill, Scarborough, Pickering, Ajax, Whitby, and Oshawa.

10/10

Carl came by today to replace a master shutoff valve in my townhouse. His company was referred to me by the property manager of our condo townhome complex because it was familiar with the weird set-up in this complex. Carl and Brad (I think his name was Brad) were both extremely friendly, polite and professional. They got the work done quickly, efficiently and in a short time. Their price was also $500.00 less than I was quoted by another plumbing company - rated 10 stars here to boot but who shall remain nameless. I would highly recommend Provincial Professional Piping to anyone looking for top-notch plumbing services.

Approximate cost of services:
$360.00
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2/10

My problem is that I have a leaky valve from my hot water tank and I called these guys. I have the kind of system that uses the HWT to heat the place in conjunction with the furnace. I now need to have the lever in one position to have heat, but no how water, and in the other position to have hot water but no heat. This is not a big issue in the summer as I have the AC on and no furnace. They came by promptly at the assigned time. Daniel was very personable but I could tell he was a salesman (i.e. UPSELL) more than a plumber. So, Daniel came down, polished salesman as he is, and tried to sell me a $3,000.00 system called "Flow-Tech" which sounded good at first BUT...This expensive system has NEVER been tested and peer-reviewed by any independent trust-worthy source whatsoever. This company claims to have been around for years, yet the only reviews I've ever seen online as of today are 11 on Flow-Tech's Facebook page. The other reviews I saw online are from ONE plumbing company in the US - the one that obviously has a vested financial interest. Only ONE company in Tennessee. In fact, virtually all the holy grail videos posted online are from ONLY that ONE company . No other plumbing company / independent plumber has endorsed this Flow-Tech expensive placebo in Canada after 10+ years. In other words, millions of plumbers and yet NOT ONE. (other than obvious PAID distributors/ plumbers) can vouch for this Flow-Tech? lol Folks, please do not get hoodwinked into buying this Flow-Tech system. Unless and until PROVEN to work via independent scientific evidence that shows that this works, DO NOT BUY! Finally, I was given 6 (six) options from Preferred Plumbing ranging from $399.17 to replace just the leaky valve (which is what I originally needed anyway) to $6,285.57 for the whole upsell to install this unproven "Flow-Tech" thing. Of course, the most expensive option was "recommended" while the lowest was "not recommended" lol. Gotta love these sales guys! I'm giving a 2-star rating just because Daniel was nice.

Approximate cost of services:
$59.00
1 of 1 people found this review helpful.
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Company Response

Hello John, thank you for taking the time to share your experiences with us. I am sorry that you didn't appreciate the service. Thank you for the nice compliment about our Service Technician Daniel, that is greatly appreciated.

As professionals, it is our job and duty to point out and bring to your attention any concerns we have. We then provide upfront pricing with several options so the customer can choose what level of service they would like done.

Regarding the Flow Tech Anti-Scale system. We had recommended this system because there were obvious signs of hard water and heavy mineral activity through out your plumbing system. In fact, your valve was leaking due to deterioration of the internal components because of the scale in the water. We could have offered a traditional water softener but they are far more expensive and physically a much larger piece of equipment that you did not have the space for.
We know with certainty the effectiveness of the product because we are plumbing technicians and have many opportunities to physically witness the amazing results of this system. Seeing that this system is only sold to Licensed contractors who have been trained to install and test these units, it makes sense that you will not see consumer reviews.
Regarding your comment on the system never being 'tested', this technology has been used for over 30 years in far more severe applications. Tens of thousands of these systems have been installed all over the US for the last 10 years. There are much larger companies than us installing these units daily.

If you do not feel comfortable with one of our suggestions, you simply do not have to chose to purchase it. Hence the various options we provided. We have an extremely strong reputation in the industry and have thousands of very happy clients.

We would like to help you in any way we can. Please let us know. Thank you John.

10/10

I found this company through here, and after seeing so many positive comments and ratings... I gave them a call. The owner (Don) came over and gave me a quote, took away by blinds and off he went. I got them back tonight, and, in one word... WOW!. He got the water stain out of my Hunter-Douglas "Silhouette" blind. He was even sure he could get it out but he did. The blinds look just like new! In terms of customer service, they were superb all the way through from picking up my blinds right through to bringing them back and re-installing them. Everyone there is super-focused on the customer! - Great job guys! 10 +++

Approximate cost of services:
$226.00
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0/10

Edited review - see most recent regarding timely replies to my queries for my range. Needs to really bone up on customer service and quit making excuses all the time

Approximate cost of services:
$263.00
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