Reviews

0/10

I purchased material from Beaver Valley to complete a job of my clients patio. We are landscapers and most often get a lower price. Beaver Valley sold the material to me as if I was the public. I ordered the material to be delivered to the job site. I ordered the material to be there a day before we were going to fulfill the job. We noticed it was not there, I called Beaver Valley Friday evening, asking we're the material was. They said that they were behind and will be there first thing on Saturday morning. Saturday I had 3 guys there paying them by the hour. I had them there waiting for Beaver Valley's delivery. We received the delivery on Saturday at 4 in the afternoon. I was calling, they said it left at 10 in the morning. The persons house is 20 m ins. Away. I was paying people to stand around. I got yelled at when I was calling on Saturday. They said that I should have picked it up myself to avoid headaches. I have no problem with that, if they would have told me that they were understaffed and they were too busy to deliver my material. Monday morning, I called them to see if they can reduce something because they were unprofessional. They told me that I was lucky to get the material on Saturday. No customer service and they don't care that my company lost money. They should not talk to customers that way. I could never tell anyone what they have told me. They don't care about anyone but themselves. I will not order from them anymore. I hope people see this and go purchase there stone from other company's.

Approximate cost of services:
$2,900.00
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