Reviews

10/10

I was looking to replace one old basement window and by chance I have seen an ad for Premier North Windows and Doors. I must say I was left with an excellent impression of their contracting and installation service and with the quality of their product. I was contacted back by their corporate administrator only few minutes after I sent my request online and offered me updates on the progress of my order throughout the contract. Their service representative came to discuss the details of their offer and took initial measurements and brought in samples so I chose a color matching the other windows followed by the lead installer who made sure the precise dimensions and other conditions for a perfect installation were considered. On the day of installation, the lead and helper came and did their job in the smoothest way possible, making sure the window was perfectly anchored and sealed in place while cleaning up after them and picking up all materials from the old window. I can only add that this company went above and beyond to pay attention to every single detail and making me feel that the job of installing just one small basement window was as important to their team as any of their large and expensive windows and doors replacement projects altough the profit they made was just marginal to none. I can say that I am highly recommending their services and kudos to the entire team at Premier North Windows and Doors!

Approximate cost of services:
$565.00
Was this review helpful?
10/10

Evgeny is a true professional, highly skilled and with an intelligent troubleshooting approach. He came twice, first to determine the possible cause and second to replace the main board and user interface boards but unfortunately the defect is within the internal wiring that cannot be accessed due to the poor design of my Frigidaire product. Despite the outcome in my particular case, I recommend 911 Appliance Repair Services to anyone needing their appliance fixed.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you for your feedback and kind words. We appreciate you for choosing 911 appliance repair services in GTA. Wishing you a blessed day!
Evgeny.

10/10

Ali, the Enercare representative came to my place within less then a couple hours from the time I called Enercare at noon on a Saturday. He patiently explained me the options and let me choose the best one for me without any pressure and salesman tactics. He then made arrangements that a crew is sent to install the furnace first thing Monday morning. Ali has done his job with high professionalism. Also, the crew of two technicians who installed the furnace did an absolutely amazing job. They protected the floors and cleaned up after the work was complete leaving everything behind in pristine condition. They not only replaced the actual furnace unit but also the air return ductwork and did a new draining from furnace and humidifier. Excellent done! I highly recommend Enercare services.

Approximate cost of services:
$4,900.00
1 of 1 people found this review helpful.
Was this review helpful?
10/10

I requested a quote from North Star Pest Control which was responded to immediately. Shakeel accommodated my request for a same-day service. I was very pleased with the high level of professionalism and effectiveness as well as the amount of information and reassurance that my rodents problem will be dealt with in a very short time. Also, the company offers a 6-month warranty on their service. I strongly recommend the services of this company, the ones of Shakeel in particular to anyone who needs a similar pest removal service.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for giving us feedback on our services, we appreciate your review and love hearing back from you. We are so glad we could be of help with your mice issue. For any future pest issues, we are just one call away. Thank you for choosing our team.
Take care,
North Star

10/10

My old York air conditioning unit of 20 years stopped cooling so given its age I was looking for its replacement. I have searched Homestars for a company with a good reputation and I found Climax Air Conditioning who I wrote an email for a quote. They contacted me back within minutes and paid me a visit few hours later. Sam, the CAC representative, in a very polite and professinal manner explained me the options and answered my questions, at no point trying to oversell me anything. After that I took time to search the internet about the various products he gave me a quote for so I am convinced I make the best choice for my needs and budget. I found out that the price he quoted for the product I chose, including installation was somewhere at the bottom of what I found so I called Sam to pay the deposit and schedule the installation. The unit got installed the very next day, at the begining of a stretch of very hot weather. Sam's team did their job flawlesssly and accomodated my request to reposition the unit somewhere else after they had it placed where the old one was sitting (my fault for not telling them from the beginning what I wanted). I am very glad I chose Climax Air Conditioning and based on my experience I am recommending them to anyone who wants a high quality product and installation at a very good price.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write this amazing review!

10/10

After searching the web and reading multiple reviews I selected Payne Roofing Solutions and I never regretted my selection. They have delivered a high quality service, exactly when promised and at a cost which matched the initiak estimate. I was not at home when the crew did the work but I was kept informed about everything they did at every step. At the end they provided me lots of photos with details for before and after. I strongly reccomend their services to anyone looking for a high quality job at the right price.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

It was a pleasure working with you , thank you for choosing Payne Roof & Exterior Solutions. We take pride in keeping our clients informed through every step. We are very happy to know you are satisfied, we appreciate your review and any refferals you share with us

10/10

I hired this company for the second time, this time to secure the fascia to the soffit underneath my roof. The gaps at the interface between the two allowed wasps to make a home on top of the soffit. The repair was done exactly when promised and the quality of the workmanship was exactly as for the previous job, excellent. Yuri and his team are true professionals.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Felix.
Once again thank you for using our services and for great review.
It was a pleasure to work with you
Yuri

10/10

The technician who came to do the annual inspection of my furnace recently as stipulated in the maintenance contract was very well prepared, quick and he showed me the readings for the various tests before he left my place. I am a customer of Enercare for the past 4 years and all the services I got so far were exceptional. Once, the heat exchanger got defective in the middle of the winter. They came and did the repairs the same day (as I placed my call just before 5pm), and it cost me nothing as I was told everything was covered by the plan. I insisted that I wanted to have an idea about how much I saved and the technician showed me the bill for the parts which was $375.

Approximate cost of services:
$0.00
Was this review helpful?

First Review

10/10

I needed to have a silver maple tree removed from my backyard as its health started declining within the past couple of years and the dead branches became a visual nuisance and a potential liability to the properties of two of my neighbors due to its proximity to their property lines. As usual, I looked up for a service provider listed on HomeStars who also had a high review rating. I received offers from a total of four companies. Two of them asked me for a ridiculously high amount so I discarded their offers right away. The other two, with an offer closer to the price I ended paying Twin Maples said that they can only schedule the service in late fall. Meanwhile, one of my neighbors gave me the contact info for this company (not listed on HomeStars at that time) along with a very good recommendation and since I was waiting for the work to be scheduled by the other two I decided to give it a try. From the moment Patrick, the owner came to assess and discuss the work I realized he is very knowledgeable as he responded all my questions with no hesitation and lots of details. We were both first looking into the possibility of saving the tree but unfortunately we had to conclude nothing could have been done. Patrick & his colleague came exactly at the time when Patrick said they will be at my place and quietly started to prepare the sequence of work and to arrange the necessary tools and materials so after they get cut, all branches get lowered slowly into my backyard, with no damage to my or any of the other two properties. Not just me, but also one of my neighbors who watched the job unfolding were truly impressed with the way the team operated. Patrick and his colleague kept a constant pace, not wasting any time and ending up the work exactly at the time they estimated they will. Both proved to be professional, hard workers and last but not least, extremely courteous. They collected every single piece left from that tree and at the end of the job my backyard and driveway were even cleaner than before the job started. For all these reasons I strongly recommend Twin Maple Tree Care to anyone needing arborist services.

Approximate cost of services:
$1,000.00
Was this review helpful?
10/10

I will definitely recommend the Enercare furnace maintenance program (I actually did this already in few instances) for the good quality/price ratio and the peace of mind that anything should happen with my furnace so it stops working during the winter a technician will be at my place to diagnose and repairs the same day or early the next day.

Approximate cost of services:
$30.00
Was this review helpful?

First Review

10/10

Miguel and his brothers did an EXCELLENT job with the power washing, sanding and painting my porch. They showed up for work the day and time exactly as promised and did not insist on completing the work the next day when cloudy skies and possible rain were in the weather forecast but listened to my concern and came the day when it was nice and sunny. I definitely recommend Paint, Pave, Plus to anyone who wants a good job done at their deck or porch, at a reasonable cost and by an excellent crew!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Felix we aim to have our customers happy before we finish. We took our time and listened to all your concerns. We are Happy that you are happy. Thank you.

10/10

I was looking to have most of the gutters and downspouts at my house replaced so I did my research solely based on the highest rated service providers listed on the HomeStars website. I contacted companies and obtained few quotes including materials used, price, post installation warranty conditions and last but not least, a statement that they are registered with WSIB and that their workers have taken the working at heights training. Some of the companies prefer to assemble their quotation by simply using Google viewer but I must admit I am not comfortable with this approach as important details which can push the cost up or down can be missed. The quotation provided by AIMG was by far the most reasonable of all. Yuri, the owner came and surveyed what needed to be done and provided me with alternatives to my initial plan, all better. Also, the proposed 4 weeks timeline to install committed by Yuri seemed very reasonable to me given the construction season is now in full swing but I told him that if there is any window in his schedule, I prefer the work to be done sooner rather than later. He took note of my request and after a couple of days he called me back with a specific date, just few days after our discussion. His crew showed up at my place the day when the work happened promptly, organized the working space, did a tour with me to discuss once more the details of what they plan to do and even came up with an idea for one of the downspout coming from a short gutter and connecting into another one which not only proved to be very practical and effective but added aesthetical value to the whole setup. The crew of two worked quietly and without losing time until the work was complete, took me for a tour at the end, after they had cleaned up the area and checked for nails or other small leftovers thoroughly , and explained everything they did and asked me if I have anything else I wanted them to do or modify. They showed me one of the gutters I kept as it was in good condition and where only leaf guards needed to be added where they added twice more hangers inside as the previous owner only had them installed at large distances so after a winter, with the new leaf guards added the gutter it would have been possibly damaged (a pleasant surprise was that these extra hangers got installed free of charge). I was very impressed with the quality of the workmanship and the fact that they proved to know the installation code and practice very well : one example is the length of the downspout extensions which was beyond the minimum recommended limit. In all, Yuri’s crew did an A+ job therefore I am recommending them to anyone wanting a similar work done at their place.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Felix
Thank you for taking time to write this review
You are very organized customer
Initial information provided allowed me to prepare accurate quote
Enjoy maintenance free gutters with new Leafguards installed

10/10

Liviu & his team proved to be professional, hard workers and courteous. The result is a good quality installation for both hardwood floor and stairs. I had few companies providing me their quote but all of them more than what I was asked by LA Floor - some even wanted to charge me for moving very light furniture (completely emptied out) in the rooms. Liviu not only that he did all work in the agreed price but also changed some of the boards in another area of the house without charging me extra. I strongly recommend their service to anyone wishing to install new floor and/or rehabilitate their stairs at a competitive price and quality.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you very much Felix.

10/10

The service was very professional. The technician responded all my questions and gave me valuable tips on how to maintain my furnace. He was also very courteous and showed he takes pride of his work.

Approximate cost of services:
$0.00
Was this review helpful?
10/10

I have found Splish Splash Bathrooms on HomeStars website and I choose to call them as their rating was very good. Based on previous reviews I thought it was a good choice but I was expecting an average level of service and quality of work. Seeing and enjoying the result of their work I can tell I was totally wrong: Nucu (the owner), Anton and Walter did a truly AMAZING job. Nucu responded promptly to my call and accommodated my busy schedule, helped us to decide on the design of the new bathroom, materials and places to purchase them from so we can get the best quality at a very reasonable price. For the whole duration of the renovation, with no exception, they were extremely punctual, they worked hard, not wasting any time and taking just a short break for lunch. They worked quietly for most of the time and they were always very polite among themselves and with all of us in the house. They kept a low voice when communicated in relation to the work they were doing and never heard any bad word from any of them. They left our place exactly at the time when we agreed that they will finish their long workday but never forgetting to clean up after them. I have uploaded a couple of pictures to give an idea about the end result. However, the pictures are not able to reflect the high quality of their workmanship. A high level of attention to detail can be seen in every single corner of the new bathroom. I am thankful for such company exists and wished I was able to find contractors of such high level of professionalism for every job I need done in and around my house.

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Felix,
Thank you for your kind review. We are really excited that you found us on Homestars and are so pleased with how happy you are with our work. Cheers!

10/10

Francis did an excellent job from the moment I requested his service when he planned the work around my busy schedule and during the actual cleaning of the ducts. He punctually showed up to my door and he explained every single step of his work. Also, he provided me with lots of useful tips on how to maintain our new home. Last but not least, the cost charged by Francis was significantly lower compared to the estimates I had got from other companies. I would definitely recommend Francis' services to anyone who needs duct cleaning.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you Felix.
A&F Duct Cleaning

10/10

I was very impressed about the excellent quality of the services offered by Toronto Pro Moving and Storage. The owners were quick to respond to any of my questions or concerns between the moment they booked my moving and the day when this happened. They brought all the protective pads and boxes for clothes on hangers. Cezar and his three employees did an excellent job by taking care of our belongings so they ended up into our new home without a single scratch and without any damage to the stuff in boxes of all sizes and weights. I thought that the removal of the furniture from the previous house will be a challenge for any moving company due to the configuration of our stairway. However, this was not a problem at all for Cezar and the other movers as they proved to be very skilled so not only that the furniture did not get damaged but the same was for the walls. It was a long day for everybody as we had a lot of stuff but this did not seem to bother any of them. They kept the same positive attitude from the beginning to the very end which was close to midnight. They worked really hard and exceeded my expectations by far. For all these reasons, I would strongly recommend the services of Toronto Pro Moving and Storage to anyone.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank You!
Happy New Year!
Sincerely,
Toronto Pro Moving Team