Reviews

2/10

We agree with previous reviews, do not hire this company. It has now been a year since we signed a contract with Cavallini's to do an enitre bathroom reno.We have been luckier than others, in that for most of that time, our children were at school, just two of us were home to use another bathroom. Also, one of us was often home while the workman was here, catching numerous mistakes before they were installed. All the complaints others have noted, we too had problems with. THey would show up one day a month, and then have either the wrong products, or not have required items with them at all. And calling them was never easy. We almost always had to leave messages, which were mostly not responded to.Finally, in February, we expected all the remaining installations to be finished, and they expected the second of the large payments. When I tore up the statement in front of the worker, and left a very angry message on their phone, we got some action. It was funny, though, that the owner claimed he could not trust us for the payment, when they had been telling us all sorts of stories since the beginning.The next week, most of what was missing was finished, and we felt it was fair to procede with the payment. Of course, we have not seen them since then, we hear story after story as to why our missing vanity drawers are not available, blaming it on the supplier, as is so often the case.. You would think that if they have problems with suppliers for every job, they would find new ones. \We have now given notice that we no longer expect them to finish the project, and will not be paying them the final, relatively small,amount. If we were not retired, able to live farily easily without the use of that bathroom, dedicate hours to calling them, and being here when they did show up, we would never have ended up with the bathroom that we wanted, which I will admit, we pretty much have. Early on, they did, however rip up some river stone from the shower floor, after it was discovered two different lots had been sent, and they did not match. They fired the workman who passed that info along to Rick, and we were given a bogus reason as to why and we have always wondered if it was because he stood up for us.

Approximate cost of services:
$27,000.00
2 of 3 people found this review helpful.
Was this review helpful?