An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I am a resident of Cabbagetown in Toronto. When we purchased our house in 1987, it had already been treated for termites by Aetna Pest Control. We had the opportunity to maintain Aetna's guarantee and we decided to do that and pay for the guarantee on an annual basis, which we have done for the past 27 years. It was the best decision we could have made. We couldn't be happier with Aetna's service. Each and every time we have had a question or a concern about termites, we have phoned Aetna and Aetna's friendly and professional staff have always been patient with us and have calmly provided expert advice. Over the years we have done landscaping and renovations, and every time we have carried out any work which may have had the effect of compromising the pest control treatment, Aetna was only too happy to come to our house on a timely basis, on short notice on some occasions, to re-treat areas that our work had disturbed to ensure that we were protected at all times. Aetna has made us feel that our house and its protection are as important to them as it is to us. Richard Murphy, the owner of Aetna, has always taken special care to ensure that we feel valued as a client of Aetna. As a result, we certainly do feel that way. I couldn't recommend Aetna more highly.
- Approximate cost of services:
- $20,000.00
- Company Response
Mark, you have been with Aetna for a very long time and we are extremely grateful for the kind review. Richard and the staff at Aetna have always enjoyed helping you whenever any concerns have arisen. We look forward to coming to your home for our annual inspections. Hopefully always termite free!