Reviews

10/10

Having used Drainrock in the past, and being highly impressed with their work, Bob was the first one we called when we found water leaking into our basement crawl space. Bob came out and had a look, and since we knew from their past inspection that we had some issues with the perimeter drains on the north side of the house, it was decided the best idea was to replace the drains on that side. The crew, which included Bob’s sons, arrived a couple of days later. They replaced all the crushed and plugged Big O piping with PVC. They also repaired some cracks in the foundation, dampproofed the wall, and then installed Dimple board to provide a completely waterproof wall. After they refilled the trench, they flushed out the entire system and then dealt with a couple of other issues we had. We were highly impressed again with the workmanship and the finished product, but what impressed us even more was the crew themselves. They were all hardworking, polite, and respectful young men. Bob and Vanessa, you should be very proud of not only your sons, but also the rest of your crew as well. What a great group of guys. We have already, and will continue to recommend this great family business to everyone we can.

Was this review helpful?
Company Response

Thank you Marty and Shiela for your kind words. Far more than business is my appreciation for your words about our sons. They grew up in this business working around school and have been at it full time for 10 years. They have grown into the young men that we have hoped they would and are not just the future, but the present of this business. Rylan, Brendan, and Justin are all onsite daily to solve peoples water challenges. From all of us at Drainrock Industries, thank you.

10/10

After researching a number of companies online and on the Homestars website, we decided to give Drainrock Industries a call. We knew that one of our neighbours had had work done by Drainrock and that they were very impressed by them. We had a crack in our foundation and also had water getting into our crawl space. Bob Wilde, the owner, came over to have a look. He explained what his company would do. He said they would totally flush the perimeter drains of the house, and then run a camera thru them to check for any problem areas. They would also dig up the area near the foundation crack, chisel it out, fill it with hydraulic cement, then apply 2 coats of foundation damp-proofing tar, and finally install a waterproof membrane over the area. We received the quote the same day. We called the next morning to make arrangements for the work to be done. When the crew arrived they got right to the task at hand. The job was completed in one day and everything was done exactly as was described in the quote. They dealt with a few minor problems using their hydro flush system and they also dug a second hole to address a problem where one piece of the pipe was plugged preventing the water from draining properly. I was out with the crew most of the day, watching them work and watching the camera as they ran it thru our drainage system. They explained what they were seeing and answered any questions I had. They even provided us with a narrated copy of the camera inspection of our perimeter drain system on a USB drive. When they left everything had been cleaned up and the yard looked just like it had when they arrived. We were totally impressed by Drainrock Industries and would not hesitate in using them again. We will definitely recommend them to anyone we know who needs this kind of work. Bob and Vanessa. You guys run a Top Notch company in our books. Rylan, Cody, and Cole are great, hardworking ,young men. You should be very proud having employees like them.

Was this review helpful?
Company Response

Thank you very much for your kind words about our Company, specifically the crew that worked at your home. We will pass on the message. Drainage problems can be similar by geographical area, unfortunately we have lots of experience in your specific area with soil conditions, building code requirements and deficiencies. The exploratory work of test holes, hydro flushing and video inspection allow us to gain information about your homes' perimeter drain tile system, how it was installed and overall conditions of it. The video inspection allows us to visually share that information with our clients. While this is our busy season, we appreciate your patience in waiting for us to get to your home and find a solution to your drainage needs.~Drainrock Industries

10/10

We had not had our furnace ducts cleaned for at least 10 years, so they were long overdue. I phoned a number of companies and received quotes over a broad price range. I decided to check the Homestars website, as we had used it before, when we had some windows replaced in our home, and found it very helpful. After reading a number of reviews for different companies, I called Modern Purair, and asked for a quote. Before they gave me their quote, the lady explained how their whole cleaning process worked. She then answered a couple of questions that I had. I felt extremely satisfied and confident with choosing to use Modern Purair, and booked an appointment.The service rep., Matt Taylor, showed up on time and was extremely courteous. He explained the procedure again and asked if we had any questions. He surveyed the job, which included having the Dryer vent piping cleaned, and explained it would take approx. 2.5 hours. He then went to work. I went and bugged him a couple of times with more questions. Each time, he stopped immediately to answer them, all the while, being very polite and courteous. From the time Matt rang the doorbell, until the truck was loaded and the bill was paid was a total of 2 hours and 45 minutes. Matt was a super nice guy ,very helpful and friendly. My wife, Sheila and I are extremely happy with his work, as well as that of the phone rep, who I talked to initially. We would not only highly recommend Modern Purair, we already have to our neighbours. Thanks Matt. Marty and Sheila.

Was this review helpful?
Company Response

Marty, Thanks for taking the time to write us a review. You should have plenty of time this winter to transform that Man Cave. Enjoy whats left of the good weather.

10/10

We went to the Maple Ridge Home Show with the purpose of talking to window replacement companies. We talked to several including Networx. Mika seemed genuinely interested in our job, while some of the other company reps, not so much. We received quotes from a number of companies. Networx was neither the cheapest, or the most expensive, but we felt the most confident using them. Mika was great, answering any questions we had as well as giving us a couple of options we hadn't thought of. The installers, Chris, John, And Clayton were awesome. Nice, courteous, hard working, young guys. Everything about the install was top notch. I called Mika a couple of weeks after the install, to let him know how happy we were with the new windows, and with his company and crew in general. When I told him one of the windows had been missed during clean up, he said he would send someone over to take care of it. I said not to worry about it, it was no big deal. Later that day Clayton was at our door to clean the window. We are believers in "you get what you pay for". We believe we got more than what we paid for. Networx and all its crew are the best. We have already recommended them to some of our friends, and will continue to do so.

Was this review helpful?