JM Hartford from Toronto

We ordered windows and doors from In Line in May 2015. We are previous customers of InLine -- all of our homes windows. Our experience has been that InLine provides an excellent quality product, good prices, sales person was receptive and helpful and installers top notch. We have just learned of the 4th delay for our window install, windows not ready at plant -- our house has been open to the elements for almost a month. Finally installed windows and doors. Great job by the installers as always. Windows and doors are very quality and well made. The profound failure of this company meet its window manufacturing deadlines, makes any kind of business relationship with them unworkable and difficult. A real shame because their product is excellent.

I had ongoing issues with internet connectivity. SNS visited, made recommendations for new hardware. Returned and installed and followed up to ensure seamless connectivity. Not a simple setup but SNS had the knowledge and judgement to make sure the system works.