Booked this company for a two day move with one day overnight storage. Moving out our old condo on Monday to move into our new condo the next day on Tuesday because we were getting the keys to our new place on Tuesday instead of Monday. Monday's move out went seamless. The movers showed up on time, wrapped all our fragile items and finished the move so quick. Friendly and efficient! Tuesday comes and the lawyers and banks and mortgage company are being so slow in the real estate transaction. We had booked our move for Tuesday in the new place from 3pm to 6pm. Because clearly we'll get the keys by then....WRONG The movers came to the loading dock of the new building and started unloading meanwhile we still didn't have the keys! We explained the situation to our movers and they said they'd unload and fill the service elevator and loading dock so when we get they keys we'll be ready to move! It's now 6pm and the sellers lawyer of our new condo couldn't release the keys because our down payment for the new place from the sale from our old place didn't get to the sellers bank account in time. Since we didn't get the keys the movers had to put all our items back into the truck from the loading docks and take it back to storage. The moving company called and said sorry for this chaos we're only charging you half the price of our storage fees and we can come back and deliver your items the next day in the evening. So now it's Wednesday, the third day of this real estate transaction. 8am goes by, 9am goes by, 10am goes by. Finally just after 10am the lawyer gets us the lockbox combination to access the keys for our new condo. Meanwhile, I'm frantically calling our new building management all morning because they didn't have any timeslots available for the service elevator and if we didn't move our things in that day on Wednesday with the movers the next available timeslot was SUNDAY. I finally get a hold of our condo building management and they gave us the permission to move in later and that they would notify our security to book the service elevator for us. The movers come back in the evening to attempt to move us again into our new condo and we're unloading into the loading dock and we are ready to move our items upstairs finally!! BUT NOWWWWWW..... because why not... The service elevator stopped working. And one elevator is already broken. So now there's only one elevator with a huge line up to get upstairs. And of course, we couldn't shut that elevator down for our move. The security called a tech to come out to fix the service elevator for us and the movers were so chill and so nice and waited with us over an hour for it to be fixed. Also, the company sent three people for this condo move just to move us and make it go as fast as possible because we're already moving in past 6pm (the cutoff time for moving in to our new condo). Now it's around 8:30pm/9pm and the service elevator started working and we're finally moving in! So, basically hire this company now and you will not regret your decision!! Hands down the best in the city!! Thank you The Six Moving for everything!!!
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