Zee responded to my homestars request very quickly, scheduled me in within a few days, and kept me informed of timing. I am pleased with the result - it was reasonable and efficient. It was a pleasure dealing with them.
Thank you for the kind words we appreciate it!
I needed a new front door because the old one was jamming and letting drafts in. I got 3 quotes from various companies including this one. Andrew who came out to give the quite spent time answering my questions and sent me pictures of the various options I was considering. I visited the showroom / factory to get an idea of what the colours truly look like. Andrew's patience was really appreciated because it was a big purchase. Arthur installed my door. He was very professional, focussed, fast and also took the time to talk me through what he was doing as I had questions. Overall it was a good experience and I have a fabulous new door that is windproof. I would totally recommend them.
Thank you very much for excellent review. Sincerely, Andrew
The outside of the house and garage needed a god clean and repaint because it was peeling and I didn't want to wait for winter to do more damage. Initially it was hard to get this scheduled but when I let Ali know that I would like to be kept informed, she was very good about it and she checked to make sure I was happy with the result. When I noticed it wasn't quite cleaned as well on the other side of the house, she took care of it. Overall I am pleased and would use them (and Ali) again.
Thank you for the positive review of our painting services. I am happy to hear Ali was responsive to your needs. Thank you for taking time to provide a review.
Eavestrough cleaning and leaf guard install
I contacted the company after finding them on Homestars. Myriam was really friendly, helpful and responded quickly. The team came around and cleaned the eavestrough and installed the leaf guard. They hadn't brought enough to complete the job but took care of it quickly thereafter. The staff / team are very pleasant to deal with and based on my experience, I would recommend them.
Hi There, we appreciate your positive feedback about our services and performance at Tip Top Trough. I hope the slight delay in bringing enough materials didn't cause you a trouble. We do take pride in our job and services that we do for our clients and still do our very best to meet all your needs. Thanks again and please do not hesitate to contact us if you require further assistance.
Basement Waterproofing and brickwork
One of the things the home inspector noticed was that some of the mortar between the bricks in the chimney needed to be redone. In addition, this year, there was water in my basement and with the risk of mould, I wanted it fixed as fast as possible. A&A came out quickly. Steve was friendly and helpful and he and Andy gave me a reasonable quote. Dominic and Kirean came to fix the basement and were very knowledgeable and helpful. The job was professionally done and within the time frame they provided. I never saw the guys who came to do the brickwork but that was done to my satisfaction as well. All in all, a good experience. I would definitely recommend A&A and the teams who assisted me to others.
Thanks S! Good to hear that all members of the team are keeping our standards up. --Andy
