I called Houle to help me fix a flickering light bar in my kitchen. Professional over the phone, they set up an appointment for the weekend. The guy that showed up looked very hung over. he spent time looking behind the switch, he inspected the light bar. Said he couldn't find anything wrong, and I was given a large bill even though nothing was fixed and the problem was found. Will never use them again
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- Company Response
I apologize that it has taken a while to respond to your review of our services and sorry to hear about the negative experience you had with Houle. I know this was some time ago now but we had only noticed your review recently and would still like the chance to resolve the situation if possible. Can you please contact our service department at 604.434.2681, or email us with your contact information so that we may reach out to you - firstname.lastname@example.org? We currently are unable to find any record of you or the work that was done at your residence in our system.
Burnaby Service Dept.